I think the cancellation fee is after 2 years now. Why only use the service during one part of the year?
Because for the other 7 months of the year, I'm in a different country and although Vonage is available there, its a WHOLE DIFFERENT set of "Plans" charges and fees and I'm quite confident that to get the service (plan, rate, area code and number) changed by contacting a "Call Center" in India just won't work.
I've tried to get similar changes affected in the past with other servers during other "offshore" customer service calls and to put it mildly, the results were DISMAL. I'm NOT playing that game again (nor will I buy or patronize any service/company that uses such a useless 'service')
I use my Vonage adapter in a different area code then I live in because Vonage doesn't have a local number, works great for me and really confuses the hell out of people when they want my number.
Rudy, why wouldn't you just take the Vonage adapter with you and use it wherever you have a broadband connection? You wouldn't have to notify Vonage or change anything on your account. Even if your overseas, you could still use the US phone number to speak to people in the US cheaper then you could using the local phone company in whatever country you in. And they could call you like your still here.
Rudy, why wouldn't you just take the Vonage adapter with you and use it wherever you have a broadband connection? You wouldn't have to notify Vonage or change anything on your account. Even if your overseas, you could still use the US phone number to speak to people in the US cheaper then you could using the local phone company in whatever country you in. And they could call you like your still here.
Probably about 90% of our calls in the 7 months we're outside the US are from friends in that local area (about a 10 mile radius). I don't want them to have to dial LONG DISTANCE to get hold of us.
In a PERFECT world, I could get a seamless change of A/Code and number twice a year and remain on Vonage in both countries but from what I read on these Forums, the liklihood of that happening is about ZERO. Too bad
I use my Vonage adapter in a different area code then I live in because Vonage doesn't have a local number, works great for me and really confuses the hell out of people when they want my number.
Vonage has local numbers that people can dial to call you, an extra step.
What country do you live in the other part of the year? I am in Canada and I pay $24.99 for unlimited usage, but when I travel to the U.S I call the V-Access number and call home for free.
Vonage has local numbers that people can dial to call you, an extra step. What country do you live in the other part of the year? I am in Canada and I pay $24.99 for unlimited usage, but when I travel to the U.S I call the V-Access number and call home for free.
I too am in Canada right now. What I'm looking for is ideally a CDN Vonage account for 7 months and a US Vonage account for 5 months a year...without paying a Cancellation fee or equipment fee once or twice a year.
With the CANADIAN number, our friends up there can call us toll free, and with an ARIZONA number in the Winter , the same works down there. Thats how its working right now with the CDN and US (Regular) phone companies.
I'm puzzled by what you say about the V-access number..Per the FAQ, the VIRTUAL number works only for INCOMING calls so lets say I have a US Vonage box/number and go to Canada. Can the US friends still call us at the AZ number and the Canadians call us at the Virtual number TOLL FREE in Canada ?
Or conversely, what if I took a CDN Vonage account/box to AZ for the Winter and got a V-number down there, how would 911 calls made on the box in AZ ever work,. virtual numbers being good for "incoming" only according to the FAQ ?
I think I read that the US virtual number $ 7.99 on top of the $ 14.99 (500 minute) rate for a total of $ 22.98 /mo USD (plus taxes/fees of course)
A V-Access number is a local number that is an extra step. They dial the v-access number, press 1 enter your number and the # key and then press 1 to complete the call.
This is different from a virtual number or a toll free number as it doesn't cost you anything.
This link explains it for you.http://www.vonage.ca/features.php?feature=v_access
With regards to the 911 you change that in your account settings, very easy to do.
To get an American account you need to have an American credit card.
I am paying $24.99 a month, but I have been a customer for a couple of years now.
I hope this helps you and doesn't confuse you more.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New patsykf3 New Today 0 Yesterday 0 Total 101029 Who Is On Site Visitors 1 Members 0 Total 1
†AK and HI residents pay $29.95 shipping.
††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.31 Seconds and Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 0
Total 101029
Who Is On Site
Visitors 1
Members 0
Total 1
