Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Wed Oct 22, 2008 8:09 pm    Post subject: Reply with quote Back to top

I think the cancellation fee is after 2 years now. Why only use the service during one part of the year?
View user's profile Send private message
Rudy2121
New Forum Member
New Forum Member


Joined: Oct 22, 2008
Posts: 6

PostPosted: Wed Oct 22, 2008 8:23 pm    Post subject: Weird Fee on Bills Reply with quote Back to top

roscopco wrote:
I think the cancellation fee is after 2 years now. Why only use the service during one part of the year?


Because for the other 7 months of the year, I'm in a different country and although Vonage is available there, its a WHOLE DIFFERENT set of "Plans" charges and fees and I'm quite confident that to get the service (plan, rate, area code and number) changed by contacting a "Call Center" in India just won't work.

I've tried to get similar changes affected in the past with other servers during other "offshore" customer service calls and to put it mildly, the results were DISMAL. I'm NOT playing that game again (nor will I buy or patronize any service/company that uses such a useless 'service')
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Wed Oct 22, 2008 8:26 pm    Post subject: Reply with quote Back to top

I use my Vonage adapter in a different area code then I live in because Vonage doesn't have a local number, works great for me and really confuses the hell out of people when they want my number.
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Oct 22, 2008 8:36 pm    Post subject: Reply with quote Back to top

Rudy, why wouldn't you just take the Vonage adapter with you and use it wherever you have a broadband connection? You wouldn't have to notify Vonage or change anything on your account. Even if your overseas, you could still use the US phone number to speak to people in the US cheaper then you could using the local phone company in whatever country you in. And they could call you like your still here.
View user's profile Send private message
Rudy2121
New Forum Member
New Forum Member


Joined: Oct 22, 2008
Posts: 6

PostPosted: Wed Oct 22, 2008 8:50 pm    Post subject: Weird Fees on Bill Reply with quote Back to top

VonTechMgr wrote:
Rudy, why wouldn't you just take the Vonage adapter with you and use it wherever you have a broadband connection? You wouldn't have to notify Vonage or change anything on your account. Even if your overseas, you could still use the US phone number to speak to people in the US cheaper then you could using the local phone company in whatever country you in. And they could call you like your still here.


Probably about 90% of our calls in the 7 months we're outside the US are from friends in that local area (about a 10 mile radius). I don't want them to have to dial LONG DISTANCE to get hold of us.

In a PERFECT world, I could get a seamless change of A/Code and number twice a year and remain on Vonage in both countries but from what I read on these Forums, the liklihood of that happening is about ZERO. Too bad
View user's profile Send private message
Rudy2121
New Forum Member
New Forum Member


Joined: Oct 22, 2008
Posts: 6

PostPosted: Wed Oct 22, 2008 8:52 pm    Post subject: Weird Fees on Bill Reply with quote Back to top

roscopco wrote:
I use my Vonage adapter in a different area code then I live in because Vonage doesn't have a local number, works great for me and really confuses the hell out of people when they want my number.


My goal is to NOT confuse the hell out of people
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Wed Oct 22, 2008 8:54 pm    Post subject: Reply with quote Back to top

Vonage has local numbers that people can dial to call you, an extra step.

What country do you live in the other part of the year? I am in Canada and I pay $24.99 for unlimited usage, but when I travel to the U.S I call the V-Access number and call home for free.
View user's profile Send private message
Rudy2121
New Forum Member
New Forum Member


Joined: Oct 22, 2008
Posts: 6

PostPosted: Thu Oct 23, 2008 1:37 am    Post subject: Weird Fee on Bill Reply with quote Back to top

roscopco wrote:
Vonage has local numbers that people can dial to call you, an extra step.
What country do you live in the other part of the year? I am in Canada and I pay $24.99 for unlimited usage, but when I travel to the U.S I call the V-Access number and call home for free.


I too am in Canada right now. What I'm looking for is ideally a CDN Vonage account for 7 months and a US Vonage account for 5 months a year...without paying a Cancellation fee or equipment fee once or twice a year.

With the CANADIAN number, our friends up there can call us toll free, and with an ARIZONA number in the Winter , the same works down there. Thats how its working right now with the CDN and US (Regular) phone companies.

I'm puzzled by what you say about the V-access number..Per the FAQ, the VIRTUAL number works only for INCOMING calls so lets say I have a US Vonage box/number and go to Canada. Can the US friends still call us at the AZ number and the Canadians call us at the Virtual number TOLL FREE in Canada ?

Or conversely, what if I took a CDN Vonage account/box to AZ for the Winter and got a V-number down there, how would 911 calls made on the box in AZ ever work,. virtual numbers being good for "incoming" only according to the FAQ ?

I think I read that the US virtual number $ 7.99 on top of the $ 14.99 (500 minute) rate for a total of $ 22.98 /mo USD (plus taxes/fees of course)

Arrghhhh, I'm getting a HeadAche !! ;-(
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Thu Oct 23, 2008 7:10 am    Post subject: Reply with quote Back to top

A V-Access number is a local number that is an extra step. They dial the v-access number, press 1 enter your number and the # key and then press 1 to complete the call.

This is different from a virtual number or a toll free number as it doesn't cost you anything.

This link explains it for you.http://www.vonage.ca/features.php?feature=v_access

With regards to the 911 you change that in your account settings, very easy to do.

To get an American account you need to have an American credit card.

I am paying $24.99 a month, but I have been a customer for a couple of years now.

I hope this helps you and doesn't confuse you more.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New IvanovJah
New Today 1
Yesterday 0
Total 98575

Who Is On Site
Visitors 121
Members 0
Total 121


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.74
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 216 Pages In The Last 60 Seconds
The Vonage VoIP Forum