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mikebrown Posted:
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For wipe call
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usually apply to
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Trafford Posted:
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diazou Posted:
Hello, It's
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Av8rix Posted:
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tplink Posted:
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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ag
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Joined: Jul 17, 2008
Posts: 5

PostPosted: Thu Jul 17, 2008 2:18 pm    Post subject: problem in sound quality Reply with quote Back to top

i have been using Vonage in india from last 18 months
i have an internet speed of 128 kb
and i have never had any problem till now
but from last few days i am facing lots of problems
i can hear the person on the oppiste site but there is a time lag when i speak, the person on the other side can only hear my voice after a lag of about 30 -50 seconds
moreover when ever any one calls me i just get one bell and then the phone gets disconnected and the person on the opposite ends gets directed to voice mail

when ever i try to test my internet speed on Vonage site, as soon as the testing for upload speed starts a fatar error messege comes

i never faced these problems before
it is only from 1st july 2008 i am facing this problem/
please help and advice what could be the reason and how can i get better sound quaility without any time lag and
also the phone calls
thanx
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mundy5
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Posts: 1179

PostPosted: Thu Jul 17, 2008 6:45 pm    Post subject: Reply with quote Back to top

ag,

from your description, it is apparent to me that your internet connection with your isp is causing your connection issues. I believe you will need to contact your isp and have them double check that the connection is good for your internet access.

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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jul 17, 2008 9:14 pm    Post subject: Reply with quote Back to top

Agreed. And you might want to run the forum Voip speed test to see just how bad the situation is.

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Orlando, FL
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