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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
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Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Geewiz
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Joined: Jul 08, 2008
Posts: 13

PostPosted: Mon Jul 14, 2008 3:11 pm    Post subject: How do I set up vportal behind Linksys BEFW11S4 Reply with quote Back to top

I first tried Vonages recommend set up of...
Comcast -> Motorola SB5101 -> Vportal -> BEFW11S4 -> internal Lan

Everything worked, but my internet/web browsing went down the tubes. Watching any kind of streaming video was painful.

Now I've switched the Vportal behind the router, as such...

Comcast -> Motorola SB5101 -> BEFW11S4 -> internal Lan + Vportal

Everything works great. I've got back my 6mbps internet on the network, and the phone seems to be working fine... even a couple test faxes.

On the new setup, I've turned off DHCP on the Vportal, and assigned it a static IP of 192.168.1.250, changed the subnet to match the network, as well as the pointed the default gateway to the Linksys 192.168.1.1.

First question is: Should primary/secondary DNS servers be set to my comcast DNS server addresses?

Second question: I have 3 computers hanging off my Linksys router and can access the Vportal from 2 of them using the assigned IP of 192.168.1.250:8080, as well as the http address of v-configure.com.

On the other computer- my main system, I can't get through. I find this very frustrating and can't figure out what's going on.

I've searched for some detailed instructions on setting up the Vportal behind a modem, and can't find anything addressing these kind of questions.

Final question: is my BEFW11S4 in need of an upgrade to properly handle Vonage?

Thanks for any help!
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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Jul 14, 2008 3:39 pm    Post subject: Re: How do I set up vportal behind Linksys BEFW11S4 Reply with quote Back to top

Geewiz wrote:

First question is: Should primary/secondary DNS servers be set to my comcast DNS server addresses?

Second question: I have 3 computers hanging off my Linksys router and can access the Vportal from 2 of them using the assigned IP of 192.168.1.250:8080, as well as the http address of v-configure.com.

On the other computer- my main system, I can't get through. I find this very frustrating and can't figure out what's going on.

I've searched for some detailed instructions on setting up the Vportal behind a modem, and can't find anything addressing these kind of questions.

Final question: is my BEFW11S4 in need of an upgrade to properly handle Vonage?

Thanks for any help!


Answers in order of questions asked.

#1 - you can leave them blank and it will automatically use the comcast dns servers.

#2 - you would need to give us the ip addresses of all 3 computers to see if there is a secondary subnet that is being used by the main computer. or perhaps you set up a static ip with a different subnet.

#3 - does it have QoS? If not, then yes, it needs to be upgraded so that it can control the traffic going up the pipeline to Comcast. Look at my signature and you'll see what I use.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Geewiz
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Joined: Jul 08, 2008
Posts: 13

PostPosted: Mon Jul 14, 2008 3:56 pm    Post subject: Re: How do I set up vportal behind Linksys BEFW11S4 Reply with quote Back to top

Thank you so much for the speedy reply!

As for item #2: all three computers are assigned static IP addresses and are on the same subnet - 255.255.255.0
the IP addressess are: 192.168.1.101 ; .103; and .110

I can't figure this out and it's driving me batty <grin>

---------------------------------------

#1 - you can leave them blank and it will automatically use the comcast dns servers.

#2 - you would need to give us the ip addresses of all 3 computers to see if there is a secondary subnet that is being used by the main computer. or perhaps you set up a static ip with a different subnet.

#3 - does it have QoS? If not, then yes, it needs to be upgraded so that it can control the traffic going up the pipeline to Comcast. Look at my signature and you'll see what I use.
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mundy5
Member of the Week
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Jul 14, 2008 3:58 pm    Post subject: Reply with quote Back to top

can you check their fully ipconfig info on all 3 to compare. Not just the ip address of the device itself?

Also, can you get to the network shared folders between all 3 computers?

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Geewiz
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 08, 2008
Posts: 13

PostPosted: Tue Jul 15, 2008 10:16 am    Post subject: Reply with quote Back to top

Well, everything now seems to be working properly!

I did install a new linksys WRT54G and that must have made the difference, because I honestly did not change anything else.

I did set up QOS by inputting the MAC address, and setting priority level to "High" I checked incoming and outgoing faxing and both went through without a hitch, and voice quality appears to be as good as the old Verizon line with no apparent degradation in broadband speeds.

Thanks everyone for your input, guidance, and patience!

Regards.
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jattardi
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Joined: Jul 02, 2008
Posts: 6
Location: Billerica, MA

PostPosted: Tue Jul 15, 2008 3:45 pm    Post subject: Reply with quote Back to top

Geewiz wrote:

I did install a new linksys WRT54G and that must have made the difference, because I honestly did not change anything else.


Are you using the stock Linksys firmware? If so you should consider switching to DD-WRT. It gives you many more powerful features and is free software!

http://www.dd-wrt.com/
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Geewiz
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 08, 2008
Posts: 13

PostPosted: Tue Jul 15, 2008 5:00 pm    Post subject: Reply with quote Back to top

jattardi wrote:
Geewiz wrote:

I did install a new linksys WRT54G and that must have made the difference, because I honestly did not change anything else.


Are you using the stock Linksys firmware? If so you should consider switching to DD-WRT. It gives you many more powerful features and is free software!

http://www.dd-wrt.com/


It's a new router, so haven't fooled with it, but I've heard about dd-wrt and am intrigued, but somewhat hesitant as I am of the "if it ain't broke, don't fix it" school.

I'm also a little afraid of your avatar...are you trying to lure me over to the dark side? (Just kidding.. couldn't resist! Smile

So what goodies will WRT provide me that I need, but just don't realize yet? Smile
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