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chock2023
New Forum Member


Joined: Jul 12, 2008
Posts: 7
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anyone having problems logging on today? i just bought this and now I can't set the damn thing up. |
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Darrell_G
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881
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Are you sure the correct IP address is 192.168.15.1? Open a command prompt window and type in "ipconfig/all" without the quotes then hit enter. Look for the default gateway address. |
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chock2023
New Forum Member


Joined: Jul 12, 2008
Posts: 7
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Yep. Checked the default gateway and it is correct. Do you think thier site is having issues? That would be a little ironic. |
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Darrell_G
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881
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No, I don't believe that to be the issue. Do you have another router in front of your Vonage router? |
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kdf55
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL
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How is your setup?
Mine is Cable Modem->Vonage Adapter->router->computer
I have no problem logging into adapter.
If your setup is Modem->router->computer and Vonage, You cannot easily log on to Vonage router, you must connect the ethernet cable directly to the Vonage adapter and the computer |
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mundy5
Member of the Week


Joined: Feb 28, 2005
Posts: 1179
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chock2023, logging into your router is unrelated to Vonage.
Unless you have a complicated system, your computer should be connected directly to one of the ports on your Vonage device.
What device do you have? Please give us your network configuration starting from your modem:
i.e.
modem -> wrtp54g -> computer etc. |
_________________ St. Louis, MO Vonage Customer from February 2005 to May 2010 ISP: Charter Router: Linksys RT31P2 (blew up during electrical storm) |
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chock2023
New Forum Member


Joined: Jul 12, 2008
Posts: 7
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Gee. Thanks for all the replies. I really appreciate it.
I only use the Vonage Router.
Setup (backwards) is: ethernet cable from computer to Vonage router then Vonage router to cable modem
Router and ethernet cables are brand new. I was a able to log in earlier now it won't let me. Again, default gateway is correcdt when i pull up ipconfig.
Seriously, I'm no techie by any stretch but I'm not a moron either. Agai, thank you. |
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chock2023
New Forum Member


Joined: Jul 12, 2008
Posts: 7
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oh yeah, i'm using the Vonage D-LInk router. |
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PSJ
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99
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chock2023
New Forum Member


Joined: Jul 12, 2008
Posts: 7
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I ended up calling Vonage customer Service. I was on the phone with them for 2 hrs, no kidding. But, we finally got it pieced together.
Thank you again to all who replied.
Cheers,
Charles
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