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Meghan
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Joined: Jul 02, 2008
Posts: 2

PostPosted: Tue Jul 01, 2008 7:47 pm    Post subject: Configuring V-Portal on T1 with password protection on a Mac Reply with quote Back to top

Meghan!
Portsmouth VA
Verizon T1 with password protection, no modem because I live in an apartment with shared internet. I log on through the computer. No router or modem, just ethernet cord from wall to computer.
Vonage adapter is the V-Portal
Setup is T1 ethernet cord from wall -->V-Portal-->Apple powerbook

I tried going into basic setup and putting in the password through the PPOe option, but my V-Portal just keeps saying "downloading IP address" and then it times out and gives me error 1 or error 2 and says to check the internet connection.

Here are the results of my Voip test:

Download speed 820 Kbps (socket test)
Upload speed 268 Kbps (socket test)
Quality of service 68 %
Maximum delay 498 ms
Round trip time 75 ms
Upstream jitter 1.9 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 6.1 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %

Thanks for any help! Very Happy Very Happy Very Happy Evil or Very Mad Twisted Evil Twisted Evil
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Meghan
New Forum Member
New Forum Member


Joined: Jul 02, 2008
Posts: 2

PostPosted: Tue Jul 01, 2008 8:46 pm    Post subject: Reply with quote Back to top

Configuration Server:
Device could not reach configuration server.

I wanted to add that the status I get from the device is as follows:
Status

Hardware Version:
1111
Software Version:
2.5.1-0.1.1
Internet Status:
Connected
LAN Status:
Connected
Current Time:
Thu Jan 01 00:06:05 1970
Phone 1:
Disabled
Phone 2:
Disabled
Configuration Server:
Device could not reach configuration server.
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Tue Jul 01, 2008 11:16 pm    Post subject: Reply with quote Back to top

Meghan, see the V-Portal user guide for what to do for error codes 001 and 002. http://www.vonage.com/media/pdf/LCD_Error_Messages.pdf
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Jul 02, 2008 7:06 am    Post subject: Re: Configuring V-Portal on T1 with password protection on a Reply with quote Back to top

Meghan wrote:
Meghan!
Portsmouth VA
Verizon T1 with password protection,


Meghan,

You may ned to clone the MAC (Media Access Control ) address of your MAC PC.

See the user guide (http://www.vonage.com/media/pdf/V-Portal_User_Guide.pdf?refer_id=WEBHL0706010003W1) , page 11.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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