vtech 8100-1 not working

Posts: 2 · New Forum Member Joined: Jun 12, 2008 Posts: 2

my device is not working i unpluged it so i can move it to another location in the house and when i pluged it back in none of the lights come on, if its pluged in and i press the phone locater button it will still find the phone and if i press the "on" button on the phone the in-use light will come on but the ready light will not come one, the strange thing is if u unplug it and plug it back in the message light will come on for less than a second and goes back off. ive tried everything (unpluging all the wires and pluggin it back in, press the reset button) but no luck can someone help me

Posts: 19 · Posted: Mon Jun 23, 2008 9:58 pm Post subject:

Your power supply is defective. It's a very common problem. Call Vonage support. They are well aware of the problem and will probably send you a new power supply for free. They did for me.

Bo

Posts: 3 · New Forum Member Joined: Mar 17, 2008 Posts: 3

hey , i have the same problem with my vonage 8100 series phone but i still have no idea whether the power supply is defective or the base unit is damaged ...did u ascertain whether ur prob is cos of defective power supply ...ill appreciate ur help

Posts: 19 · Posted: Mon Jun 30, 2008 12:49 pm Post subject:

Ansuh,

As mentioned prior, it is a very common problem and Vonage will probably send you a new power supply when you describe the problem. If you like, you can take your power supply to any Radio Shack type store and purchase a replacement. Just be aware of the 90 degree plug on the end of the power supply cable. If you do purchase a new power supply, and it does not solve your problem, you can always return it.

You might want to read this: vonage-forum.com/ftopic20823.html" target="_blank">http://www.vonage-forum.com/ftopic20823.html

The best bet is to simply call Vonage support and, based on my own experience, they will ship you a new one for free.

Good luck.

Bo

Posts: 3 · New Forum Member Joined: Mar 17, 2008 Posts: 3

thanx! now i kw what must hav gone wrong with my vonage phone n m gonna call the vonage service n ask 4 a replacement .
good day