Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Billfish33
New Forum Member
New Forum Member


Joined: Jun 20, 2008
Posts: 5

PostPosted: Fri Jun 20, 2008 6:17 pm    Post subject: very basic tech questions Reply with quote Back to top

Hello:

I'm confused about a few things after placing the Vonage order this evening...

I just ordered the service,I have verizon DSL for ISP as well as verizon for my home phone {for now}

1} will I need to do anything to the phoneline in the main phone-box ? we live in an apt. complex and that could cause concern with everyone's lines going to that 1 box !

2}we have several wall jacks throughout the apt. ,will all of them work with the new Vonage service ? {we have a combination of cordless and corded phones }

3} Vonage is handling the swap of providers,were keeping the same phone number we had for years,do we need to do anything at all to the DSL service ?, or will Vanage handle all that as well ?

I opted for the V-Portal phone adapter,will that 1 adapter allow us to use all our phones / Walljacks ?


thanks,
Bill
View user's profile Send private message
butterman
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 29, 2006
Posts: 323

PostPosted: Fri Jun 20, 2008 9:03 pm    Post subject: Reply with quote Back to top

Here are your answers.

1. You will not need to do anything with the phoneline in the main phone-box if you don't want to use your wall jacks.

2. No your wall jacks will not work unless you mess with the main phone box. If you are in an apt. I would suggest against that.

3. You do need to do something to keep your DSL service. First of all I would call your phone company to see if they offer dry-loop DSL (which means DSL without a phone number) You will also need to find out from them what you need to do to retain DSL Service, otherwise your DSL will probably be canceled.

4. The choice of Vonage Device does not impact the ability to your all of your phone/walljacks. There is a separate thread here for hard wiring that you should take a look at, although being in an apt. I don't know what options you will have.

Hope this helps. At least it will allow you to ask some more questions.

_________________
Vonage Customer since: 11/2004
ISP: Time Warner (RoadRunner)
Location: NC
Network Setup: Motorola SB5101->Linksys WRT54GL (Running Tomato) ->RT31P2 & PAP2
View user's profile Send private message
Billfish33
New Forum Member
New Forum Member


Joined: Jun 20, 2008
Posts: 5

PostPosted: Fri Jun 20, 2008 9:29 pm    Post subject: Reply with quote Back to top

Thanks Butterman !,

rewiring the apt. is kinda out ofthe question,but I'll look into a pro-install, I'm guessing they would know what needs to be done in the
phonebox in the basement ? , getting all the phones to work is a must, Kitchen {wall mount} is heavily used and is 1 of those speciial
"old type" phones.

I'll call my DSL about the dry-loop service in the morning.

thanks for getting back to me !!
View user's profile Send private message
houuser
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Sat Jun 21, 2008 1:39 am    Post subject: Reply with quote Back to top

When you indicate "old style" phone. It is tone and not rotary, correct?

Rotary does not work with Vonage, I have been told.
View user's profile Send private message Send e-mail
Billfish33
New Forum Member
New Forum Member


Joined: Jun 20, 2008
Posts: 5

PostPosted: Sat Jun 21, 2008 9:26 am    Post subject: Reply with quote Back to top

it's a touch-tone, but one of those old-time looking phones....with the bells and crank ,a large oak phone.
View user's profile Send private message
Billfish33
New Forum Member
New Forum Member


Joined: Jun 20, 2008
Posts: 5

PostPosted: Sat Jun 21, 2008 12:49 pm    Post subject: Reply with quote Back to top

I don't fully understand the dry-loop service ?
I know it's having DSL without the phone service, but Verizon told me this is no easy thing to do and it may be costly ??and the billing dept is closed for the weekend....

can you guy's break down what Verizon would need to do for me to get what I'm looking to do ? {all wall jacks active for Vonage in my apt.}
if this is going to cost mega bucks,I could always get rid of the 2 phones that need to be plugged into a jack and just max out my wireless phone setup to 6 total ?

I was told on Friday my DSL would go up from $29.99 to $39.99 a month,and I'm assuming that they meant "Dry-Loop" service ?
a $10.00 increase is no big deal really.

again,sorry about all these questions.
thanks,
Bill
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sat Jun 21, 2008 1:08 pm    Post subject: Reply with quote Back to top

According to the Vonage website, you should just let Vonage handle all of the transfer issues even whey you have DSL from verizon. http://www.vonage.com/help.php?keyword=DSLandTransferBasics

If you mess around with Verizon and they cancel your phone service and just leave you with DSL before Vonage can get your number transfered, you will have a lot of problems transferring your number. I'm sure the price of your DSL will increase by the $10 you stated. Most phone companies do this to try and get you to keep the phone service.

I would really recommend that you just use your wireless system and sacrifice the two other jacks. Wiring issues can be pretty complicated if you have no idea what you are doing. It's also really hard to speculate how exactly your apt. and the complex is wired and therefore it makes it a little tough to give you advice. Also, most likely you don't have access to all of the things you need to check out to get this done.

_________________
Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal
View user's profile Send private message
Billfish33
New Forum Member
New Forum Member


Joined: Jun 20, 2008
Posts: 5

PostPosted: Sat Jun 21, 2008 1:40 pm    Post subject: Reply with quote Back to top

tglea:

Thanks for the advice,
thats what I'm going to do !
I just got these cordless phones and I'll simply add 2 more.

but with the dry-loop thing.....Vonage told me to call verizon and order dry-loop service asap ? being the weekend ,I couldn't do anything,but now it's getting confusing again ??

we must keep our current #,we had it for a very very long time.

thanks !!
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sat Jun 21, 2008 5:04 pm    Post subject: Reply with quote Back to top

Hopefully someone with experience in your situation can comment on exactly what to do. I don't have first hand experience doing this so I'm only trying to steer you in the right direction. I do know that the biggest no no when transferring a number is to call your current phone company and cancel your service. You have to let Vonage initiate that process. So, to me it would seem like calling Verizon to order only the naked dsl would in fact cancel your phone service. Unless, Vonage has already initiated the process and now it is ok to call to switch your service to dsl only. Maybe that should be something to clarify with Vonage customer support. Can you log into your Vonage online account? It tells you what steps have been accomplished as far as a number transfer goes. They sort of give you an outline of what they have done and if they have gotten the response from Verizon.

_________________
Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.36 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum