Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
HotLZ
New Forum Member
New Forum Member


Joined: Jun 16, 2008
Posts: 4

PostPosted: Tue Jun 17, 2008 9:34 pm    Post subject: Home Qwest line won't dial my virtual Vonage # Reply with quote Back to top

Thought I would forward my Qwest # to my Vonage # while waiting for the number transfer to go through, but it wouldn't work. Also come to find out that i can't dial my Vonage # from my home Qwest line. I just get a fast busy signal in both cases. I can however call my Vonage # from two different cell phones, so it appears to just be an issue with my home phone.

I had Qwest dsl and phone service. I cancelled the dsl, which they told me would take 3 days to go into effect, got cable broadband, and signed up for Vonage all on the same day. Then I got a notice from Vonage saying that my # transfer was being held up because I had DSL on the line and needed to call them with a confirmation that it had been cancelled. So I did that a couple days ago, but things obviously are not working right, at least witih my home qwest line. any clues?
View user's profile Send private message
trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Wed Jun 18, 2008 6:54 am    Post subject: Reply with quote Back to top

Try calling the virtual number from another non-Quest phone, such as a cell phone. If it works, there isn't anything wrong with the number but there is something wrong with the way Quest is trying to route calls to the virtual number. Quest will need to repair the problem in their network.

Report to Guest that you can't call the number from your Quest line but can call it from your cell phone. However, don't don't don't say that the number you are trying to call is a Vonage number or a virtual number, etc. Just tell them you can't call it.
View user's profile Send private message
HotLZ
New Forum Member
New Forum Member


Joined: Jun 16, 2008
Posts: 4

PostPosted: Wed Jun 18, 2008 10:57 am    Post subject: Reply with quote Back to top

Thanks for the reply. I don't think I'll worry about it for now, as I expect (hope) my number transfer will be going through in the next few days, and then I'll be all done with Qwest anyway. Then the only question will be if other Qwest people can call me. But I'll deal with that later if I have to.
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Wed Jun 18, 2008 3:13 pm    Post subject: Reply with quote Back to top

my understanding with lnp is that once you request the lnp, the Vonage acct will have your old phone # already. thus if you have the quest # dialing itself, it will not work.

i.e. if my phone # is (123) 111-2222 with Quest and I request a transfer to Vonage, the new Vonage device will automatically have (123) 111-2222 already as its main # but also will have a virtual # with it so that you can dial out.

If someone who has Vonage dials (123) 111-2222, it will ring your Vonage line not your Quest line.

However, outside of Vonage, everyone else dialing (123) 111-2222 will ring your Quest phone.

Hope this helps you understand the process.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
HotLZ
New Forum Member
New Forum Member


Joined: Jun 16, 2008
Posts: 4

PostPosted: Wed Jun 18, 2008 4:07 pm    Post subject: Reply with quote Back to top

Thanks Mundy5. I get it now, thanks to a little help from you.
View user's profile Send private message
pdhenry
Vonage Forum Master
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241

PostPosted: Sat Jun 21, 2008 4:09 pm    Post subject: Reply with quote Back to top

A couple of years back I had my Verizon number forwarded to my non-virtual temporary Vonage number and processed a number port from Verizon to my Vonage phone. It worked exactly as I expected - calls to my old Verizon number rang on my Vonage phone through the port with no problems.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Ravin
New Today 1
Yesterday 9
Total 99045

Who Is On Site
Visitors 98
Members 0
Total 98


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.66 Seconds and 451 Pages In The Last 60 Seconds
The Vonage VoIP Forum