Conspiracy?

Posts: 13 · Posted: Tue Jun 17, 2008 4:17 pm Post subject: Conspiracy?

I am wondering if AT&T, because of its loss of customers, is manipulating its DSL service to damage Voip customers using its network. I've noticed that my quality of service has been deteriorating steadily and now I can't use the service reliably. I have business DSL service and a business Vonage account. I'm starting to seriously consider other avenues as I'm tired of using my cell phone to call customers back. I've contacted the techs at AT&T and they said since my D/L and U/L speeds are within nominal ranges fro the service I have, there is nothing they can do. I am going to try another broadband service through Charter communications, but since they offer phone service as well, I'm afraid I'll go through all of this changing (my domain, DNS, etc.) to a new service and getting the same results. Any ideas or comments on this?

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

I heard of bad things about Charter as well.

I am using cable internet and my provider also offers a phone service, but my Vonage has been working great.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Please post the technical details listed in the sticky message at the top of the forum.

Posts: 19 · Posted: Tue Jun 17, 2008 11:03 pm Post subject:

We have AT&T and our service is perfect.

Bo

Posts: 352 · Posted: Tue Jun 17, 2008 11:04 pm Post subject:

I haven't had any trouble with Charter since they fixed my internet connection. When I first got Vonage, I had a problem with my internet connection. Constant drops, horrible internet. Once that was fixed, it has been smooth sailing for over 1 year.