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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Are you fed up with AT&T?
Yes
50%
 50%  [ 3 ]
No
50%
 50%  [ 3 ]
Total Votes : 6

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mindphreak
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PostPosted: Tue Jun 10, 2008 10:25 am    Post subject: Overly fed up AT&T client switching services, couple Qs? Reply with quote Back to top

Howdy all, not sure how many others here have had their fair share of AT&T, but I've had it with them to be honest. They used to be a good/decent phone provider, but since their mass-takeover over of Cingular, BellSouth, and anybody else who dares get in their way all they seem to want to do is force things on their customer that the customer doesn't need nor can afford, then when you try to work into something more price-affordable that's more what you're looking for, they give you the run around, no help, and leave you feeling trapped in what you have. Needless to say, AT&T trapped me into one of those "signature package" deals where you "save" money due to having it all "bundled". The bill now for DSL Xtreme and standard phone service now runs somewhere between $125-$150/month and that's with NO long-distance calls and no previous balances, just the service fees, etc. I've called them several times saying, "we rarely ever use the house phone, use mostly cell phones, and we really don't need 6Mbps internet speed, DSL Lite or the next step up around 1Mbps would be more than enough", to get the run around and be left where we started. Have even tried to take out certain options or features, to hear continually, "you need this for that, and that for the other thing, and the other thing for this", like everything is somehow "linked" to everything else, and nothing can exist without everything. Sadly, in going to the AT&T website, looking under services, came to find for $19.99/month could have basic DSL internet, and for $29.99/month basic phone service, and an added $5/month for a 5-cent per minue rate for long-distance calls would come to meerly $53/month; but AT&T refuses to help out or work with its customers.
For the record, I'm not the typical naive technologically-inept person off the streets, I'm highly certified in networking and desktop systems, etc, so I know they've been blowing smoke out my rear and not willing to work with me, and my roommate and I have quite frankly had it! Mad (Now too bad we have to wait for our AT&T cell phone contracts to run out... btw, for anybody using Cingular/AT&T, when you renew your contract they've done away with free TXTing inside the same network. I was "forced" to pay $20 for unlimited TXTing just so I could keep TXTing my roommate as we've been doing, who's on the same phone network!)


Anywho, thought I'd at least explain why I'm going to Vonage. Now, to cut out the DSL, I'm going a sat-dish internet via my Dish Network provider being installed this Saturday, with decent transfer rates, enough to meet the minimum reqs of Vonage. What worries me though, is the sat-dish has monthly thresholds; even if we exceed the thresholds we can still use the internet just the speed will seem quite a bit slower they tell us. Now my first question (think it might be my only one actually), how does Vonage Voip handle with bandwidth thresholds and such? I read another forum pointing out how much actual bandwidth is used and what not... for people who don't typically use their house phone that often, would the bandwidth threshold be something we should worry about in using a service like Vonage? Razz

Thanks in advance for any help in this matter! Very Happy
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Datahazard
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Joined: Dec 18, 2005
Posts: 185

PostPosted: Tue Jun 10, 2008 1:35 pm    Post subject: Reply with quote Back to top

Satellite internet will not work properly with Voip telephone. Too much latency. You are better off getting a naked pair DSL line (no dial tone). Bandwidth is much more about consistency than quantity. These days, your lowest DSL (128k Down) will support a single Voip line, the issue is weather or not the bandwidth is is capable of sustaining the connection quality. try testmyvoip.net and see what the results are. You probably will not be happy when you see them over satellite. If you have voice problems over a satellite connection Vonage can't do anything except advise you to get a different internet provider over cable or dsl.
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Tue Jun 10, 2008 7:52 pm    Post subject: Reply with quote Back to top

I can't say much more, rather only echo the previous posters advice. Satellite internet is horrible and I would never use it if there were cable and dsl options available to me. Vonage service will not work over a satellite connection. I would try to find a compromise with ATT to get naked DSL.

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mindphreak
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PostPosted: Wed Jun 11, 2008 1:16 pm    Post subject: Reply with quote Back to top

When you say naked DSL, you mean a standard DSL service *without* phone service? I tried that, to again AT&T giving the run around... saying I needed a phone package service for DSL service (which supposedly I needed their phone package service for my cell phone so they could have a way to contact me, rofl), then needed this option for that option, etc. Was nothing but an unending loop. I think Earthlink may service out here, may look into that. I'd quite honestly use 2 tin cans on a string before ever going back to AT&T. QSmile
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Datahazard
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Joined: Dec 18, 2005
Posts: 185

PostPosted: Wed Jun 11, 2008 2:28 pm    Post subject: Reply with quote Back to top

AT&T is Full of sh*t. They may not do it, but most providers will provide you a naked or bare pair line without dial tone to service DSL only. Bringing a pair of wires to the house to provide voice communication is a dying thing, so they're trying to keep making money off of it for as long as possible. See who your CLECs are out there and check with them, by law, ATT has to let them use their lines. Do you have any cable company out there that can provide you internet service?
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mindphreak
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PostPosted: Wed Jun 11, 2008 8:57 pm    Post subject: Reply with quote Back to top

Well, for anybody interested in the latest twist with AT&T... that overly huge bill I spoke of earlier... made a payment of $80 to them a week ago. Today, I get a check in the mail from them, which would have been the $80, but they took out the local charge of $7.50 out of it, so the check is for $72.50. The reason on the check is "overpayment of final bill", yet when I look at the AT&T website, it still says I owe the overly large amount. This is just one of the many reasons I'm leaving AT&T... since they've taken over everything, it's beyond confusing, makes no sense, they're trying to sell/force you into things you don't need, and now seems they're refusing and refunding bill payments!? o.O There's a reason the customer is the customer, because the business takes care of the red tape for them. Razz

Also, for the record, with the house phone meerly a week past its due date, AT&T decided to chop off the phone service. *Shrugs* DSL still seems to work though. QSmile
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