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rknanduri
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Joined: Jun 07, 2008
Posts: 5

PostPosted: Sun Jun 08, 2008 1:08 am    Post subject: Cannot Connect to vonage site 192.168.1.1 Reply with quote Back to top

I have a Vonage device VT2142 and I am using a DSL modem.
Every thing was working fine untill my modem packed up. I replaced it with a new modem and internet connectivity is fine, however I am not able to connect my Vonage device.

I set my computer IP address to 192.168.15.2, gateway 192.168.1.1 but i am not able to connect to http:\\192.168.15.1 .( the apge cannot be displayes)

I get a voice message from the phone "This Vonage device is not setup for use.It does not have telephone number assigned to it".
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kdf55
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Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Sun Jun 08, 2008 12:57 pm    Post subject: Reply with quote Back to top

Have you reset the Vonage adapter? (unplug all devices, plug in modem, allow lights to stablize, then plug in Vonage adapter, then start computer)
How is your setup?
Mine is modem->vonage 2142->wireless router->cpu
If the computer is not hooked through the Vonage device, I don't believe it will see it.
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rknanduri
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PostPosted: Mon Jun 09, 2008 11:26 am    Post subject: Reply with quote Back to top

Yeah I reset the modem and also by pressing the reset buttom in the rear (next to power supply inlet).

my setup is DSL Modem >> Vonage vt2142 >> Desk Top
and also DSL Modem >> Wireless >> Laptop

No luck as of Now.

Kiran
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kdf55
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Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Mon Jun 09, 2008 1:00 pm    Post subject: Reply with quote Back to top

How are 2 things hooked to the modem?
DSL Modem->Vonage
and
DSL Modem->Wireless Router

Have you tried hooking the Vonage device directly to the wireless router?
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rknanduri
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Joined: Jun 07, 2008
Posts: 5

PostPosted: Mon Jun 09, 2008 8:11 pm    Post subject: Reply with quote Back to top

My DSLmodem is hardwired to telophone line and the ethernet cable connects my modem to Vonage router. the desktop computer is connected via ethernet to Vonage router.
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rknanduri
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Joined: Jun 07, 2008
Posts: 5

PostPosted: Tue Jun 10, 2008 12:31 pm    Post subject: Reply with quote Back to top

The ip address was set to 198.168.1.0 and i was contacting another address.
this seems to be resolved now.
however i am not able to still use my VT2142 Vonage router for making calls
i get the message "this Vonage line is not setup for use"
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Zoomzoom
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Joined: May 20, 2008
Posts: 11

PostPosted: Tue Oct 28, 2008 4:36 am    Post subject: Reply with quote Back to top

rknanduri wrote:
The ip address was set to 198.168.1.0 and i was contacting another address.
this seems to be resolved now.
however i am not able to still use my VT2142 Vonage router for making calls
i get the message "this Vonage line is not setup for use"


Did you ever find the cause of the problem and how did you resolve it?
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rknanduri
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Joined: Jun 07, 2008
Posts: 5

PostPosted: Tue Oct 28, 2008 6:18 am    Post subject: Reply with quote Back to top

Yeah the problem was resolved. I contacted the toll free number and they gave me a solution.

I had accidentally changed my IP address to 192.168.1.1 while configuring the modem.

I realized I had changed when i used the command ipconfig/all at dos prompt.

The i was able to connect to the Vonage device using new ip address

and thus resolded all problems
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