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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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sgl1
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Joined: Jan 31, 2008
Posts: 13

PostPosted: Sat Jun 07, 2008 1:07 pm    Post subject: Echo and voicemail problems driving me nuts Reply with quote Back to top

When I first had Vonage I never had any problems but it seems they've gotten progressively worse. I guess the lawsuits have made a dent in their pocket and they can't maintain their infrastructure as wel. Maybe thats why they're hitting us up for pre-paid service.

Seems everytime I talk or at least 50% I can hear myself speak, like I'm talking into a canyon. I hear my words repeated. Very annoying. I love how their advice is to change just about everything on my end. Bull! My equipment is fine.

Not only that, seems 50% of my incoming calls ring once then go straight to my Vonage voicemail. I have a phone with digital voicemail but I want the ability to pick up messages from anywhere as I use my phone for business.

I use Comcast cable internet and get a steady 3-5 mbs service so thats good. Using a Linksys RT31P2 router. Any suggestions?
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PSJ
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Joined: Dec 25, 2007
Posts: 99

PostPosted: Sat Jun 07, 2008 2:40 pm    Post subject: Reply with quote Back to top

Post the information as for in the sticky listed at the top of the forum.

here is the link to the test....post your results.

http://www.vonage-forum.com/voip-speed-test.html


PSJ aka Marc

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sgl1
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Joined: Jan 31, 2008
Posts: 13

PostPosted: Sat Jun 07, 2008 2:59 pm    Post subject: Reply with quote Back to top

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PSJ
Vonage Forum Senior
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Joined: Dec 25, 2007
Posts: 99

PostPosted: Sat Jun 07, 2008 3:14 pm    Post subject: Reply with quote Back to top

post the info from the advanced tab.

run test....then....

click on " advanced "....wait for it to show....then click on the " view text " in the lower right hand corner.


also post your set up, with model numbers.

cable modem...adapter....router....phone system

cable modem....router....adapter....phone system




PSJ aka Marc

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ed56
Vonage Forum Evangelist
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Sat Jun 07, 2008 7:37 pm    Post subject: Reply with quote Back to top

A couple of recomendations.

Set you bandwidth saver to the lowest, and make sure your phone is not set too loud (the echo can be, not necessarily related to that)

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21

Last edited by ed56 on Mon Jun 09, 2008 12:05 pm; edited 1 time in total
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Datahazard
Vonage Forum Master
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Joined: Dec 18, 2005
Posts: 185

PostPosted: Mon Jun 09, 2008 11:37 am    Post subject: Reply with quote Back to top

The most common cause of analog echo, is the mic on the other end, ie "am I on speakerphone, I'm getting an echo." You'll know this because it is much softer than your own voice. If it is a Digital echo, it will be as loud or louder than your voice in the earpiece, which is then a problem on your end.

FYI: you can access your voicemail from anywhere using a local access number http://www.vonage.com/features.php?feature=v_access or dial your own number and wait for vm to pick up, and hit # or * I forget which, and it will then ask for your pin.
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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Mon Jun 09, 2008 1:01 pm    Post subject: Re: Echo and voicemail problems driving me nuts Reply with quote Back to top

sgl1 wrote:
I use Comcast cable internet and get a steady 3-5 mbs service so thats good. Using a Linksys RT31P2 router. Any suggestions?


I presume that you also use the internet quite a bit while on the phone or even when the phone is not on. i sure hope that your original post stating that you use the rt31p2 does not mean that it is your primary router as well. many here have found Vonage adapters to be poor quality routers. if you are using rt31p2 as your primary router, it might be time to get a new higher quality router and use that instead. this could help with your call quality.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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sgl1
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Joined: Jan 31, 2008
Posts: 13

PostPosted: Mon Jun 09, 2008 3:46 pm    Post subject: Reply with quote Back to top

Yes, the RT31P2 is my only router as well.
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mundy5
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Posts: 1179

PostPosted: Mon Jun 09, 2008 4:33 pm    Post subject: Reply with quote Back to top

I am in a similar boat as you although I already have a wrt54g which is supposedly a more robust router. i just don't use Vonage enough to justify switching it with the rt31p2 but the day will come soon i'm sure.

i'd encourage you to do the same though i cannot guarantee that it will remove your echo issue or voicemail issue. it seems like some of it has to be related to bandwidth issues. if you are maxing out your upload bandwidth, then your Vonage adapter cannot get to the server to pick up the signal etc.

just note that I say upload. the speeds of 3-5 mbits you mention is for download which is typical of most cable internet services. but what is important is the upload since that is usually limited to either 256 or thereabouts.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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sgl1
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Joined: Jan 31, 2008
Posts: 13

PostPosted: Tue Jun 17, 2008 12:36 am    Post subject: Reply with quote Back to top

I don't think it's the router. It's Vonage's crappy service. Earlier I tried to call and receive calls and they couldn't even hear me. I've about had it and if I have to pay more for another service it'll be worth it just to have a damn phone service that works.
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