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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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rose2086
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PostPosted: Fri Jun 06, 2008 3:45 pm    Post subject: want to cancel Reply with quote Back to top

Cry Twisted Evil Evil or Very Mad Mad Mad Liar i have been trying to get help with canceling my Vonage I have been trying to cancel for over a year and they will not allow me too. when I set up the Vonage I set it up in my husband 's name they never told me that if I set it up in his name that only he would be able to call about the service or to cancel the service. when i tried to cancel they would not let me. First of all my husband is in china and has been in china for the past 2 years he did not even set this up. When I spoke to the person first of all I could not even understand the person that I was speaking too I think they plan that. So when I picked out the username and the security number I did not even know what she was saying. I just wanted to get off the phone because she was driving me crazy. I did not know that I was going to go through hell if I had a problem later in the service. Then I finally got to speak to a person in management Thursday afternoon and he says to me well all you have to do is put my name on the bill and I can do that on the internet so I said fine I will do that no problem well I thought and of course that was a joke trying to do that and of course there was no one to help me I picked out a username and my email address and that will not go through. And now I can not put my name on the bill. Please if anyone is thinking about using Vonage please think twice probablly 3 times before you do that. It maybe cheaper but the hell you go through it is not worth it they stress is unbelivable stay with verizon or time warner if you know what is good for you and for your health. Also I am going to be writing to the better business bureau and also writing to the president of Vonage and anyone else that I have to to get my story shown and get some help this is not fair. they took money from me and I did not even use the service they stole from me. thanks rosanne
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houuser
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Sun Jun 08, 2008 8:43 pm    Post subject: Reply with quote Back to top

Kinda like "Hotel California" ??
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jhuman
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Joined: Jun 17, 2008
Posts: 2

PostPosted: Thu Jun 19, 2008 7:56 am    Post subject: Reply with quote Back to top

With the low international rates and 25+ calling features, you should do a three way call between Vonage and your husband in China.
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smadax
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Joined: Nov 04, 2008
Posts: 2

PostPosted: Tue Nov 04, 2008 6:57 pm    Post subject: Reply with quote Back to top

Three Way Conference is a great idea.

I put in an order to have my number ported to another digital service provider, they came to hook up the equipment and Vonage has refused to release my number. When I phoned to give them an earful they dropped my rates 50%.... months later I'm still unimpressed and will pay MORE money for better service quality.
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elec08
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Joined: Nov 16, 2008
Posts: 1

PostPosted: Sun Nov 16, 2008 1:36 pm    Post subject: Re: want to cancel Reply with quote Back to top

rose2086 wrote:
Cry Twisted Evil Evil or Very Mad Mad Mad Liar i have been trying to get help with canceling my Vonage I have been trying to cancel for over a year and they will not allow me too. when I set up the Vonage I set it up in my husband 's name they never told me that if I set it up in his name that only he would be able to call about the service or to cancel the service.


They shouldn't have to tell you that. It's common knowledge.

rose2086 wrote:
When I spoke to the person first of all I could not even understand the person that I was speaking too I think they plan that.


Uh, no. Many companies use international call centers.

rose2086 wrote:
It maybe cheaper but the hell you go through it is not worth it they stress is unbelivable stay with verizon or time warner if you know what is good for you and for your health.


It "maybe" cheaper, huh? Considering this is a, you know, forum for CANADIAN Vonage customers, why are you here? We don't have Verizon or Time Warner in Canada. Maybe you should post in the correct forum.

rose2086 wrote:
Also I am going to be writing to the better business bureau and also writing to the president of Vonage and anyone else that I have to to get my story shown and get some help this is not fair. they took money from me and I did not even use the service they stole from me. thanks rosanne


Nothing was stolen from you. This all started after you had the service put in your husband's name. That's not Vonage's fault, that's yours. Ignorance is not an excuse.
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Albertan63
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Joined: Dec 13, 2008
Posts: 2

PostPosted: Fri Dec 12, 2008 9:22 pm    Post subject: It took me 4 months to get Mohamed at Vonage to Cancel Reply with quote Back to top

Good luck cancelling vonage.... when you call they have some useless biatch who answers the phone and cant speak english.... i frigging hate that... if I wanted to talk to some useless muslim I would call the local garbage dump.

The best way to cancel is to go to your bank and have them prevent Vonage from being on your visa card.

Vonage IS A GROUP OF CROOKS .... TELL YOUR FRIENDS TO RUN THE OTHER WAY WHEN IT COMES TO VONAGE.... THEY WILL STEAK MONEY FROM YOUR BANK ACCOUNT.
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kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Fri Dec 12, 2008 10:24 pm    Post subject: Reply with quote Back to top

Cool, they'll give me steaks for money?? I never knew Vonage would do that! That's AWESOME!
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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