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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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tritiumman
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PostPosted: Fri Jun 06, 2008 6:37 am    Post subject: new cable modem Reply with quote Back to top

I will be upgrading my cable modem. What do i need ot do with the Vonage portal? disconnect and re start are simply plug in to the new modem?

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Darrell_G
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PostPosted: Fri Jun 06, 2008 10:21 am    Post subject: Reply with quote Back to top

You will have to provide the MAC address of your new cable modem to your isp before connecting the new modem. Once that's done, power down your computer and disconnect all your networking equipment. Wait about 5 minutes before you connect your new cable modem and V-Portal. Connect the power to the cable modem first, wait until all the lights on the modem have stopped blinking before you plug in the power to the V-Portal. Once the V-Portal is operational, start your computer.
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roscopco
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PostPosted: Fri Jun 06, 2008 10:24 am    Post subject: Reply with quote Back to top

The cable company should have the MAC address of the modem.

I would make sure the cable modem is working on its own first and then worry about connecting the Vonage adapter.
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houuser
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PostPosted: Fri Jun 06, 2008 2:39 pm    Post subject: Reply with quote Back to top

Cable company will have MAC if leased/purchased from them. If you purchased your own, the cable company will have to be advised.
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mundy5
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PostPosted: Fri Jun 06, 2008 5:11 pm    Post subject: Reply with quote Back to top

you would treat this like any new installation. if you lease the modem, you don't need to contact the cable company. if you are buying it on your own, you will need to communicate with the cable company. but treat it like a new installation.

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