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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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toconnell
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New Forum Member


Joined: May 15, 2008
Posts: 2

PostPosted: Thu May 15, 2008 12:45 pm    Post subject: Call Waiting Causes Dropped Call Reply with quote Back to top

1. Cocoa, Floriday
2. Brighthouse Networks
3. 10 down / 2 up
4. Modem make and model: Terayon, TJ715
5. Motorola VT2142
6. Modem - Router - Vonage (QOS is setup to prioritize Vonage)
7. Issue: If I am on a phone call and answer another call with call waiting, if I hang up with the second call, the first call is OK for about 30 seconds. As soon as the second line disconnects, I lose the first call. The dial tone is also gone for about 2 minutes.

Support apparently pushed an update to my Vonage box, but it made no difference.

Test results:
Speed test statistics
---------------------
Download speed: 8395368 bps
Upload speed: 1965792 bps
Quality of service: 93 %
Download test type: socket
Upload test type: socket
Maximum download pause: 51 ms
Average download pause: 2 ms
Minimum round trip time to server: 48 ms
Average round trip time to server: 97 ms

Voip test statistics
--------------------
Jitter: you --> server: 1.3 ms
Jitter: server --> you: 3.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 33
Estimated MOS score: 4.1
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sat May 17, 2008 7:25 pm    Post subject: Reply with quote Back to top

That's a tough one; I've never heard of a similar problem. I'm betting only tech support will be able to help with this.

In the meanwhile, do you also lose internet service when this happens?

_________________
Steve Gray
Orlando, FL
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Sun May 18, 2008 9:45 am    Post subject: Reply with quote Back to top

try setting your bandwidth saver to the lowest setting to see if that helps.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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ski2relax
New Forum Member
New Forum Member


Joined: Dec 29, 2006
Posts: 7

PostPosted: Wed Mar 25, 2009 3:52 pm    Post subject: call waiting disconnects call Reply with quote Back to top

Did you ever figure out how to fix this issue. I am having the same issue and can't take it any more I use my phone for work and I am loosing important calls. I hate to switch but can't afford not to if it keeps dropping my calls.
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toconnell
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New Forum Member


Joined: May 15, 2008
Posts: 2

PostPosted: Wed Mar 25, 2009 4:13 pm    Post subject: Reply with quote Back to top

I haven't fixed it, though I did find a way to minimize its effect. When you want to go back to the original call, just hang up the phone completely. Your phone will start to ring. Let it ring 3 times... you'll notice the third ring is a little shorter. Once you hear that third ring, pick up the phone and you'll be good to go.

Just warn the original caller that they are going to hear the phone ringing before you come back.
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ski2relax
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New Forum Member


Joined: Dec 29, 2006
Posts: 7

PostPosted: Wed Mar 25, 2009 4:32 pm    Post subject: Call waiting drops calls Reply with quote Back to top

My problem is I want to talk to the second caller so I say good bye to the first caller and click over then 60-180 sec later my call completely drops and I can't get a dial tone for about 80 seconds.
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