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boxpin Posted:
I did a lot of
reading this
evening and made a
simple change to
my Vonage account....
In The Forum:
Vonage
Topic:
Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:34:43
boxpin Posted:
Vonage
VOIP When we
make calls from
our home to an
outside phone the
person...
In The Forum:
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Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:10:38
d3st1ny Posted:
Just what it says,
ANYOBDY can access
my router
configuration
login. I've had...
In The Forum:
Hard Wiring - Installation
Topic:
Remote Router Access
On Mar 21, 2010 at 19:30:29
Ronald Posted:
I have vonage call
center and want to
use the group
calling feature
but donot see...
In The Forum:
VoIP Feature Wish List
Topic:
Group calling feature, donot see the button to make the call
On Mar 21, 2010 at 11:44:50
shure Posted:
Over the past two
days I've had this
problem. The
Internet
connection gets
knocked...
In The Forum:
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Topic:
Internet connection knocks out when making a call
On Mar 20, 2010 at 18:44:02
dconnor Posted:
michael.tribolet@v
onage.com...
In The Forum:
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Topic:
email address for president?
On Mar 20, 2010 at 14:35:04
mickey117 Posted:
Belkin enhanced
wireless N router....
In The Forum:
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Topic:
Modem slowing down internet.
On Mar 20, 2010 at 11:58:22
kmann Posted:
Michael Tribolet...
In The Forum:
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Topic:
email address for president?
On Mar 20, 2010 at 10:24:09
kmann Posted:
You'll need two
separate accounts.
One for each
number....
In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 10:18:01
Gifted1 Posted:
I just ordered a
2nd line for my
son. Is there a
way that he can
log on and just
see his...
In The Forum:
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Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 01:57:37

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one-way audio, incoming only
Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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madcamper
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Joined: May 14, 2008
Posts: 2
PostPosted: Wed May 14, 2008 3:31 pm    Post subject: one-way audio, incoming only Reply with quote Back to top
For about three weeks I have been able to hear incoming audio, but outgoing audio only works intermittently.

If this isn't something that I can fix, I'm going to have to get rid of my service. I've had nothing but trouble since I set it up.

1. Location: Chicago
2. Comcast Cable ISP
3. Upload and download speeds: see below
4. Modem make and model: Motorola SB 5120
5. Type of Vonage adapter: VDV21
6. Setup of Network: Modem----> Vonage Adapter--> Mac



Speed test statistics

---------------------

Download speed: 2328456 bps

Upload speed: 3771504 bps

Quality of service: -- %

Download test type: socket

Upload test type: socket

Maximum download pause: 3810 ms

Average download pause: 8 ms

Minimum round trip time to server: 44 ms

Average round trip time to server: 45 ms



VoIP test statistics

--------------------

Jitter: you --> server: 11.1 ms

Jitter: server --> you: 0.2 ms

Packet loss: you --> server: 11.3 %

Packet loss: server --> you: 0.1 %

Packet discards: 0.0 %

Packets out of order: 0.0 %

Number of supported VoIP lines: 39

Estimated MOS score: 3.5
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madcamper
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Joined: May 14, 2008
Posts: 2
PostPosted: Wed May 14, 2008 3:55 pm    Post subject: Reply with quote Back to top
I ran the test again without the vonage adaptor, and I got the following (better) results.

Speed test statistics

---------------------

Download speed: 6738224 bps

Upload speed: 856744 bps

Quality of service: 51 %

Download test type: socket

Upload test type: socket

Maximum download pause: 61 ms

Average download pause: 2 ms

Minimum round trip time to server: 43 ms

Average round trip time to server: 45 ms



VoIP test statistics

--------------------

Jitter: you --> server: 0.5 ms

Jitter: server --> you: 0.6 ms

Packet loss: you --> server: 3.0 %

Packet loss: server --> you: 0.2 %

Packet discards: 0.0 %

Packets out of order: 0.0 %

Number of supported VoIP lines: 14

Estimated MOS score: 3.8
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777
PostPosted: Wed May 14, 2008 6:40 pm    Post subject: Reply with quote Back to top
The results without the Vonage device certainly are much better, but the packet loss you to server is still suspiciously high. Try running the test a few more times without the Vonage device and see if the results are consistent. You may also want to try the test at www.testyourvoip.com, test call to Boston.

_________________
Steve Gray
Orlando, FL
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ccarlin
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Joined: May 20, 2008
Posts: 1
PostPosted: Tue May 20, 2008 3:13 pm    Post subject: Reply with quote Back to top
I had the exact sample problem on and off for way too long a time. Turned out it was my cordless phone Rolling Eyes not Vonage.
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