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mnimesh1
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Joined: May 10, 2008
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PostPosted: Sat May 10, 2008 12:27 pm    Post subject: Vonage in India with MTNL Internet/Landline Reply with quote Back to top

Hi,

I have connected Vonage in Mumbai, India recently using MTNL Broadband internet connection.
We have just recently found a problem that the MTNL telephone and Internet lines are conflicting. We cannot use MTNL telephone and Vonage at the same time.
The Vonage gets kicked out everytime when we receive a call on MTNL landline.

Has anyone gone thru this? Is anyone aware of this problem

Thanks
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nb2987
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Joined: May 19, 2008
Posts: 2

PostPosted: Fri May 23, 2008 10:21 pm    Post subject: MTNL in Delhi with Vonage Reply with quote Back to top

Hi
I sent a Vonage to India recently. We have MTNL DSL at home as well. But we cant get it to work. WOuld you be able to help me out with the configuration etc.?
Appreciate your help if you can forward the tip/trick etc you used to set it up. We tried connecting the router and modem as per instructions but havent been sucessful so far.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun May 25, 2008 5:28 pm    Post subject: Re: Vonage in India with MTNL Internet/Landline Reply with quote Back to top

mnimesh1 wrote:
Hi,

I have connected Vonage in Mumbai, India recently using MTNL Broadband internet connection.
We have just recently found a problem that the MTNL telephone and Internet lines are conflicting. We cannot use MTNL telephone and Vonage at the same time.
The Vonage gets kicked out everytime when we receive a call on MTNL landline.

Has anyone gone thru this? Is anyone aware of this problem

Thanks


I haven't heard of this problem, but it sounds as if you need a DSL filter in your line. MTNL should be willing to help you with this, particularly if you also lose other internet service when you receive a call on the MTNL telephone.

_________________
Steve Gray
Orlando, FL
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nb2987
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New Forum Member


Joined: May 19, 2008
Posts: 2

PostPosted: Tue May 27, 2008 10:30 am    Post subject: Reply with quote Back to top

Thanks Steve.
The issue is however getting started in the first place. We went through with the tech support about the whole configuration and she did guide us to change the settings to DHCP and then entered password for our DSL. But even after entering the user name/pwd for the DSL on the Vonage Gateway, we are not able to connect.
Any idea?
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ed56
Vonage Forum Evangelist
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue May 27, 2008 7:17 pm    Post subject: Reply with quote Back to top

I assume you are connected via your PC. Clone your PC's MAC adress to the Vonage device, that may help.

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Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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