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dconnor Posted:
Are you using a
cordless phone to
make calls when
the Internet goes
out?
...

In The Forum:
Vonage
Topic:
Internet connection knocks out when making a call
On Mar 22, 2010 at 06:53:58

boxpin Posted:
I did a lot of
reading this
evening and made a
simple change to
my Vonage account.
...

In The Forum:
Vonage
Topic:
Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:34:43

boxpin Posted:
Vonage
VOIP When we
make calls from
our home to an
outside phone the
person
...

In The Forum:
Vonage
Topic:
Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:10:38

d3st1ny Posted:
Just what it says,
ANYOBDY can access
my router
configuration
login. I've had
...

In The Forum:
Hard Wiring - Installation
Topic:
Remote Router Access
On Mar 21, 2010 at 19:30:29

Ronald Posted:
I have vonage call
center and want to
use the group
calling feature
but donot see
...

In The Forum:
VoIP Feature Wish List
Topic:
Group calling feature, donot see the button to make the call
On Mar 21, 2010 at 11:44:50

shure Posted:
Over the past two
days I've had this
problem. The
Internet
connection gets
knocked
...

In The Forum:
Vonage
Topic:
Internet connection knocks out when making a call
On Mar 20, 2010 at 18:44:02

dconnor Posted:
michael.tribolet@v
onage.com
...

In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 14:35:04

mickey117 Posted:
Belkin enhanced
wireless N router.
...

In The Forum:
Vonage
Topic:
Modem slowing down internet.
On Mar 20, 2010 at 11:58:22

kmann Posted:
Michael Tribolet...
In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 10:24:09

kmann Posted:
You'll need two
separate accounts.
One for each
number.
...

In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 10:18:01


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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andyc
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Joined: May 09, 2008
Posts: 2

PostPosted: Fri May 09, 2008 11:28 am    Post subject: VT2442 behind wireless router issues Reply with quote Back to top

Hello,
Update: With further research I have solved the problem.

I have found some info posted but my problem is still perplexing me as I am receiving the "This device is not setup..." error message
Here is my configuration:
Cable modem -> Dlink DIR-655 wireless router -> Motorola VT2442.
The Dlink is set to provide DHCP and is working properly. The VT2442 is to be used only for phone connection. All three of these units are physically together with no other switches etc between them.

Per advice from our forum advisors: (1) On the wireless router: I have added port forwarding for 53, 21,69,2400,80,123,5061, 10000-20000. I assigned this to ip address: 192.168.15.4 (random and outside DHCP range)

With DHCP, the Dlink assigns addresses starting at 100 up. Here is info from my computer:
IP Address. . . . . . . . . . . . : 192.168.15.198
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1

The DHCP range starts at 100. I need to know what else needs to be set (for each menu item) on either device to make this work. I cannot find steps to give the VT2442 the IP address of 15.4. Prior to the addition of the dlink, I had the VT2442 performing DHCP and routing with no problems. Any advice/links appreciated, more info provided if necessary.. thanks
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andyc
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New Forum Member


Joined: May 09, 2008
Posts: 2

PostPosted: Mon May 12, 2008 3:06 pm    Post subject: I thought it was fixed but.... Reply with quote Back to top

Well I spoke too soon -- My call quality is still poor: my Vonage tranmission quality is still cutting in and out though I can hear others clearly. Can anyone lead me to documentation that provides specific steps to assign a static IP address and other settings required for the VT2442 to make sure I can check where I might be wrong. Also, the same thing I need on my router. I am in technology but this is a foreign area to me. I am about through with this and ready to put the VT2442 in front and then use the wireless router as an access point. Any help appreciated. This dearth of (and sometimes conflicting) info is driving me bonkers.
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josephfe
New Forum Member
New Forum Member


Joined: Jun 06, 2008
Posts: 5

PostPosted: Fri Jun 06, 2008 1:13 am    Post subject: Router order Reply with quote Back to top

You should hook the vonage box to the cable modem then hook your router into the lan on the vonage, the voice needs to be priority. If you do advanced port forwarding put your router in the DMZ of the Vonage router. You lose a packet loading a webpage, it will get rebroadcast but a packet missed in the voice stream can cause dropouts and "static". You might have to change the MAC address of the Vonage box to the Routers MAC, "clone MAC address".
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mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1178

PostPosted: Wed Jun 25, 2008 8:45 pm    Post subject: Reply with quote Back to top

Does the DIR-655 have QoS? If so, I would strongly recommend that you enable it for your vt2442. Give the vt2442 port the highest priority and also give its MAC address the highest priority.

Do you know if the DIR can take aftermarket firmware? if so, I'd get it in a heartbeat.

I run my wrt54g with DD-wrt and it works great.

_________________
St. Louis, MO
Vonage Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
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robwill77
New Forum Member
New Forum Member


Joined: Sep 25, 2006
Posts: 6

PostPosted: Mon Sep 01, 2008 3:41 pm    Post subject: Cable Modem >Vonage VT2442>Wireless Router best setup Reply with quote Back to top

I have stubbornly tried to place my wireless router ahead of the VT2442 for about three years now and, at times, my calls were choppy, I have tried 4 different routers and have settled on the new economy speed champ, the Dlink DIR-628. It too has Vos but, with heavy file traffic, my calls would be choppy.

Please take my advise Cable Modem>VT2442>Wireless Router and your problems will go away. Internet delays are not a big deal, choppy Vo-IP is horrible.

Think of it like a water pipe with two buckets. . Fill the Vonage request first. Anything left goes to the wireless network.

The VT2442 has not slowed down my wireless system. Speed tests are essentially the same.

If you have packet collisions between your cable modem and the VT2442, install a Hawking HBB1 internet booster
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