Fax line/Voice line - any difference?

Posts: 2 · New Forum Member Joined: May 06, 2008 Posts: 2

I need a dedicated line for faxing (incoming only). I will not be receiving or making voice calls with the Vonage service.

Is there any difference whatsoever between the voice and fax "lines" that Vonage provides (e.g. are they doing anything specific to handle timing issues in the fax protocol)?

Has anyone had experiences where they could only send/receive faxes on a fax line (that would not work on the voice line)?

Posts: 38 · Vonage Forum Junior Joined: Feb 10, 2005 Posts: 38

Why don't you just use an eFax service like OneSuite's MessageOne Service:

http://www.onesuite.com/products_MessageOne.asp

It's $1.00 to $1.67 per month with a dedicated phone number and all you faxes are received in your e-mail inbox.

With OneSuite you pre-Pay $10 minimum which is good for six months. I use their long distance service to make cheap international calls on my cell phone.

I've been using them for years. Highly recommended.

Posts: 2 · New Forum Member Joined: May 06, 2008 Posts: 2

twelve01748 wrote:

Why don't you just use an eFax service like OneSuite's MessageOne Service:

http://www.onesuite.com/products_MessageOne.asp

It's $1.00 to $1.67 per month with a dedicated phone number and all you faxes are received in your e-mail inbox.

With OneSuite you pre-Pay $10 minimum which is good for six months. I use their long distance service to make cheap international calls on my cell phone.

I've been using them for years. Highly recommended.

It's got to be a fax machine. A computer is not an option.

Posts: 11 · Vonage Forum Associate Joined: May 20, 2008 Posts: 11

wildreiss wrote:

twelve01748 wrote:

Why don't you just use an eFax service like OneSuite's MessageOne Service:

http://www.onesuite.com/products_MessageOne.asp

It's $1.00 to $1.67 per month with a dedicated phone number and all you faxes are received in your e-mail inbox.

With OneSuite you pre-Pay $10 minimum which is good for six months. I use their long distance service to make cheap international calls on my cell phone.

I've been using them for years. Highly recommended.

It's got to be a fax machine. A computer is not an option.

I also use Onesuite.com Message One for my fax needs and it is not Voip. Voip on fax isn't that reliable so it is not advisable to use Voip for your fax.

Posts: 2 · New Forum Member Joined: Oct 27, 2008 Posts: 2

To actually answer the question you asked:

Yes, there is a huge difference between Vonage voice and dedicated fax lines. The voice lines use a standard Voip voice protocol, which does not work reliably at all for sending and receiving faxes.

The dedicated fax lines use T.38 protocol, which is designed with the sole purpose of sending and receiving faxes. They will be very reliable for faxing, but generally will not support voice calls at all.