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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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willy2005
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Joined: Jan 02, 2005
Posts: 13

PostPosted: Sun Jan 02, 2005 6:38 pm    Post subject: Gimme the straight dope on quality Reply with quote Back to top

Hi all,

I intend to sign up for Vonage service this coming week and was wondering if some current users could give their overall satisfaction as far as quality goes.

My local provider has been gouging me for far too long ($200/mo) for poor service, including dropped calls, no dial tone, etc. I am looking forward to kissing them goodbye.

I have also recently gotten cable internet service (256dl, 128ul). Will this be sufficient? I know Vonage says you only need 90 in each direction, but i've also heard the more bandwidth, the better the call quality.

All responses are appreciated.

-Bill
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bbtrumpetguy
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Joined: Dec 10, 2004
Posts: 227

PostPosted: Sun Jan 02, 2005 6:53 pm    Post subject: Reply with quote Back to top

Willy2005,
Welcome to Vonage! The call quality (my experience) is excellent. People on the other end are quite surprised when I tell them and or remind them that I'm using Voip. You are correct that more bandwidth cannot hurt. I would suggest you go to http://www.testmyvoip.com and run their test to test your connection/latency. This will give you an idea of how your bandwidth will hold up using Voip. Good luck.
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PiLgRiM
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Vonage Forum Associate


Joined: Jan 03, 2005
Posts: 13
Location: NY

PostPosted: Sun Jan 02, 2005 8:27 pm    Post subject: Reply with quote Back to top

The Vonage voice quality is excellent. Others have had problems with the Linksys RT31P2, but I have not. I do hear a SLIGHT airy "wind" sound, but only because I really listened for it from others' complaints.

I did have Verizon VoiceWing for all of 24 hours before cancelling. I think the quality was better because they sent me the Cisco ATA, but even they didn't want it back. They're only shipping out the Linksys boxes now. They couldn't port my number (which was actually a Verizon POTS line) and were more expensive. So, I went with Vonage.

One GOOD thing about the RT31P2 is that it is a router. You SHOULD put it as the next device after your cable or DSL modem. It has QOS, which will prioritze the voice traffic over any other Internet traffic. So, yes, more bandwidth means better call quality, but QOS will also make sure nothing else is hogging the bandwidth.
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SuperDave
Vonage Forum Master
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Joined: Dec 17, 2004
Posts: 176
Location: Maple Shade, NJ

PostPosted: Sun Jan 02, 2005 8:46 pm    Post subject: Reply with quote Back to top

I notice that my Vonage connection is louder and clearer than my Verizon POTS ever was. No dropped calls, no problems at all, and I have the Linksys RT31P2. So I got a router and ATA for less than $30 after the rebate.

My phone bill doesn't make me wince anymore!

No one that I speak with can tell the difference. I have 3067 down and 240 up through my cable modem. Doesn't affect surfing at all.
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BigDenMD
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Joined: Dec 30, 2004
Posts: 22
Location: Maryland

PostPosted: Tue Jan 04, 2005 9:58 am    Post subject: Reply with quote Back to top

We have had Vonage since 12/27. So far it has been great. No dropped calls or anything. We have experienced no internet problems. I don't know what the internet speeds are but when I went to www.testmyvoip.com it registered as just below 5 (I think) which is pretty good. I was a little hesitant about going to Vonage but am happy with it - as is my wife.
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edward2
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Joined: Dec 13, 2004
Posts: 16
Location: Canton, GA

PostPosted: Tue Jan 04, 2005 10:30 am    Post subject: Reply with quote Back to top

Overall I have been pleased, but the voice quality is not as good as a "land line". People on the other end of the phone complain about choppy sound quality on about 1/3 of my phone calls. I do realize that the problem is with my ISP and not the Vonage service itself.
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matth
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Vonage Forum Master


Joined: Dec 07, 2004
Posts: 281
Location: Williamsport, PA

PostPosted: Tue Jan 04, 2005 10:34 am    Post subject: Reply with quote Back to top

I have to agree with the others here. My Vonage connection is great! Few blips here and there, but it's on the ISP end and not on Vonage's end. (I can prove this as I work for my ISP as a network administrator Smile Yeah it's great... 2 of my friends just signed up for it last week, and they are loving it as well!
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AirJunky
Full Forum Member
Full Forum Member


Joined: Jun 17, 2004
Posts: 70

PostPosted: Tue Jan 04, 2005 2:01 pm    Post subject: Reply with quote Back to top

From one Bill to another..... don't hesitate another day. Make the change, you won't regret it. I ran my POTS & Voip lines together for a month & couldn't find any reason why to stay with the Verizon landline. I've had occasional calls where I can hear an echo but nothing but great sounding calls in the last month or so.
I have a 3meg down/ 1 meg/ up broadband connection ($35/mo). Recently my cable provider is offering a free for one month test of a 6 meg. down/1 meg. up connection ($50/mo.). I'm going to check it out but don't expect to keep it. I'm sure surfing speeds will be nice but not sure I can justify the additional rate.
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nickmcpherson
Vonage Forum Associate
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Joined: Jan 05, 2005
Posts: 19

PostPosted: Tue Jan 04, 2005 9:37 pm    Post subject: Reply with quote Back to top

I've only had Vonage less than a week, but I've experienced minimal problems. Phone dropped a call twice...but those were both to the same person within minutes of one another so Vonage might not be at fault. I've used around 500 minutes thus far and that's the only thing I've noticed.

Sound quality is great. Everyone I talk to is amazed and says it sounds clear as can be.
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jaz4eva
Vonage Forum Associate
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Joined: Mar 04, 2004
Posts: 12

PostPosted: Tue Jan 04, 2005 11:23 pm    Post subject: Reply with quote Back to top

I agree with everyone else - good phone quality and you simply can't beat the prices. I was hesitant at first (over 9 mths ago) but I'm really glad I switched... I can't knock it!
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