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taleng2004
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PostPosted: Thu Apr 24, 2008 10:15 pm    Post subject: help with vonage on reliance broadband Reply with quote Back to top

Hi,
I desperately need some help configuring my Vonage adpater to work with reliance broadband. My problem is that if i connect only the modem (zxdsl 831) + computer i can connect to the internet but if i add model(zxdsl 831)+ Vonage adapter(vt2442) + computer i can't access the internet. I tried to configure my Vonage adapter to PPPOE,DHCP and static but no matter what i do i cant get it to work.
I followed miltonroads steps to configure the adapter with no luck.


The current status is that with the DHCP settings the WAN and LAN both show up as connected and i see the IP address on the home page of the router but the provisioning status shows up as unprovisioned. Also when i check the Status of the WAN in the connections tab i see not connected and IP is NA. The Power light blinks once but doesn't show up as solid. I cant access the internet thorugh the Vonage adapter nor can i make any phone calls on the Vonage phone.

Can someone please offer any suggestions.
Thx,
M.
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sethook
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Joined: Nov 02, 2007
Posts: 63

PostPosted: Fri Apr 25, 2008 12:54 am    Post subject: Reply with quote Back to top

Where did you get the VT2442? Have you used another adapter in the past? Does your account page on the web indicate that your account has been activated? Did you use the Quick Start Guide to set you adapter up?
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taleng2004
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Joined: Apr 24, 2008
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PostPosted: Fri Apr 25, 2008 3:15 am    Post subject: issues with reliance broadband Reply with quote Back to top

I bought the adapter in the U.S. I tested it before bringing it to India. I made a phone call in the US and that went just fine. The setup was a Comcast modem-wireless router-vonage adapter(router)-computer. I brought the adapter to India and since the power supply of the adapter is rated 100-240 V AC i plugged it directly into the wall(in India the voltage is 220V-240V). My account on the Vonage website is showing up as active. yes i used the quick setup guide initially but it didn't work and then i looked up the Vonage forums and saw that people had to clone the MAC ID of the PC to the router and enable DHCP to get the Vonage setup to work with ISPs that have a webpage where you have to enter the userid and password.
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taleng2004
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Joined: Apr 24, 2008
Posts: 4

PostPosted: Fri Apr 25, 2008 5:12 am    Post subject: issues with reliance broadband Reply with quote Back to top

I bought the adapter in the U.S. I tested it before bringing it to India. I made a phone call in the US and that went just fine. The setup was a Comcast modem-wireless router-vonage adapter(router)-computer. I brought the adapter to India and since the power supply of the adapter is rated 100-240 V AC i plugged it directly into the wall(in India the voltage is 220V-240V). My account on the Vonage website is showing up as active. yes i used the quick setup guide initially but it didn't work and then i looked up the Vonage forums and saw that people had to clone the MAC ID of the PC to the router and enable DHCP to get the Vonage setup to work with ISPs that have a webpage where you have to enter the userid and password.
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sethook
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Joined: Nov 02, 2007
Posts: 63

PostPosted: Fri Apr 25, 2008 8:04 am    Post subject: Reply with quote Back to top

Give Vonage a call and check on the provisioning status.
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guhan
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Joined: Mar 01, 2008
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PostPosted: Sat May 03, 2008 9:21 pm    Post subject: help with vonage on reliance broadband Reply with quote Back to top

Hmm.. me too facing the same issue. DHCP, PPPoE nothing worked for me.

My Vonage line is active. I called up reliance customer care and they say that you have to enter the username/pwd in the webpage to authenticate. So there seems to be no way to store the username/pwd in the Vonage router.

Please keep me posted if you get to solve this issue.

Thanks!
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