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just_lenny
Vonage Forum Associate


Joined: Apr 11, 2008
Posts: 14
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ok im really confused now. here's what i have. i have 1 desktop w/ xp i have 1 mac. i have a wrt45g v6 router and a modem from att. and now i have vonage with the v-portal. how in the world do i connect it all?
so far i have been able to connect (not in this specific order because im not even sure of what order its in but) i have modem (yellow ethernet cable running to the wrt54g router. internet line coming into the modem. then i have another yellow ethernet cable running from the v-portal to the desktop. then a blue cord running from the v-portal to the router???
the fone works fine the internet on the desktop (hardwired) works fine but all the wireless pcs/laptops/ps3's dont have internet..any idea why? |
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Darrell_G
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 879
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It sounds like you have the V-Portal in front of your wireless router which may be preventing your wireless devices access to the internet. If that's the case and you would rather have the V-Portal behind your wireless router, you will have to change your current configuration. If you decide to make this change, before changing your current configuration, I would log in to your V-Portal's address at 192.168.15.1 and disable "DHCP" server and enable Remote Config Mangement. Disabling DHCP server on the V-Portal will allow your wireless router to hand out IP addresses without conflicting with the V-Portal. Enabling Remote Config Management will allow you to access the V-Portal's web interface once your wireless router assigns an IP address to your V-Portal. |
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just_lenny
Vonage Forum Associate


Joined: Apr 11, 2008
Posts: 14
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what is my pw for the v-portal? |
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Darrell_G
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 879
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username=router
password=router |
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just_lenny
Vonage Forum Associate


Joined: Apr 11, 2008
Posts: 14
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that would probably explain why on my linksys setup page i have my ip addresses as 192.168.1.100 and when i did ipconfig on my pc i would get an ip of 192.168.15.1
i hope this works. anything else that i have to do on there? by the way, thanks for your help |
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just_lenny
Vonage Forum Associate


Joined: Apr 11, 2008
Posts: 14
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ok now i have no internet anywhere. but i do have dial tone on my fone...?? |
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tglea
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 429
Location: Nebraska
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Run an ethernet cable from your modem to the WAN input on your router. Run another ethernet cable from one of the 4 LAN ports on your router to the WAN of the Vportal. Use two of the remaining LAN ports on your router to run ethernet cables to your hardwired machines. Power off all of your equipment and then turn on the modem after a couple minutes, next turn on the router, finally turn on the Vportal. Good Luck. |
_________________ Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal |
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just_lenny
Vonage Forum Associate


Joined: Apr 11, 2008
Posts: 14
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thanks tglea, but still not getting anything on my wireless pc and ps3. but im guessing thats more of a linksys problem than it is a vonage. so far i do have a dial tone on my fone and i do have internet on my hardwired pc. maybe i'll take this to the linksys forum. thanks alot.
just out of curiosity, you wouldn't happen to know why im getting an ip address of 192.168.1.64 on my hardwired pc when on my linksys setup page i have it set up for the ip's to start at 192.168.1.100 ???
1 more thing..shouldn't there be something connected to my router in the "internet" jack? |
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Darrell_G
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 879
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Open a command prompt window and type in "ipconfig /release" without the quotes then hit enter...this will release your current IP address. From the same command prompt window type in "ipconfig /renew" without the quotes...doing this will renew your IP address. Shut down your computer, unplug the power cable to your modem, unplug the power cable to your wireless router and unplug the power cable to your V-Portal. After about 5 minutes, plug the power cable back in to your modem, wait long enough for all the lights to settle then plug the power into your wireless router, wait about a minute or so, and then plug the power cable into your V-Portal. Turn your computer back on, your IP address should now be 192.168.1.100 again. To make sure, open a command prompt window and type in "ipconfig /all" without the quotes then hit Enter.
Your ethernet cables should be connected as follows: There should be an ethernet cable from the back of your modem to the internet port on the back of your wireless router. On the Lan port of your wireless router (you have 4 lan ports), you should have an ethernet cable running from the lan port of the wireless router and the other end connected directly to the network port of your desktop computer. There should should be an ethernet cable connected to an available lan port of your wireless router and the other end connected to the blue internet port of your V-Portal.
You will have to login to your wireless router to determine what IP address your wireless router assigned to your V-Portal. If I were you, whatever address the wireless router assigned to your V-Portal I would make it a static IP address. By making it a static IP address, your V-Portal will always have the same IP address your wireless router assigned to the V-Portal. To access the V-Portal's web interface, you would type in the IP address followed by :8080. For example, lets say your wireless router assigned an IP address of 192.168.1.110 to your V-Portal. You would enter, http://192.168.1.110:8080 into your web browser to access the V-Portal's web interface. |
Last edited by Darrell_G on Fri Apr 25, 2008 9:48 am; edited 1 time in total |
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tglea
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 429
Location: Nebraska
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| just_lenny wrote: |
| just out of curiosity, you wouldn't happen to know why im getting an ip address of 192.168.1.64 on my hardwired pc when on my linksys setup page i have it set up for the ip's to start at 192.168.1.100 ??? |
No, I really don't. That seems strange.
| just_lenny wrote: |
| 1 more thing..shouldn't there be something connected to my router in the "internet" jack? |
On some equipment, the internet jack is the same as WAN. So if your router or vportal say internet next to a jack, know that it means the same as the WAN that I described above.
Did you double check all of your wireless settings. Perhaps the router lost it's settings in your attempts to get things to work. Check that the wireless radio is on, check the channel and check the encryption key. Just some thoughts! |
_________________ Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal |
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