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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Author Message
mig
New Forum Member
New Forum Member


Joined: Apr 17, 2008
Posts: 2

PostPosted: Sat May 03, 2008 8:39 pm    Post subject: Re: hi Reply with quote Back to top

kdf55 wrote:
mig wrote:
I have the Motorola Vonage vt2142
and I can not use
I can not enter the ip 192.168.15.1
To be able to configure

How is your setup?
You must have your ethernet cable connected to the Vonage adapter to connect.
Either modem->Vonage-> pc
or modem->vonage->router->pc
or modem->router->vonage->pc.
You cannot connect to Vonage device if you setup is modem->router->pc with Vonage also hooked to router. (at least I couldn't - your pc must be connected in line with the Vonage)


My setup is
pc>vonage
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NCvTech69
New Forum Member
New Forum Member


Joined: May 04, 2008
Posts: 5

PostPosted: Sat May 03, 2008 8:53 pm    Post subject: RT31P2 known issue Reply with quote Back to top

The main topic here is a know issue with the RT31P2. Suggested solutions are to first try performing a voice factory reset. You can reset this device by either logging in and under the Administration tab selecting factory defaults, Restore Factory Defaults: Yes , and then SAVE. Or press and hold the recessed reset button on the back for 30 seconds while the device is powered on. If this does not work the you should check the firmware on the device which should be:
RT31P2_v1.30.01_000_VM_3.1.06_LI_combin_code.bin .

Otherwise Vonage should be able to get you a replacement device for minimal cost although they have no wireless devices to offer anymore.

NCvTech69
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RacingJ
New Forum Member
New Forum Member


Joined: Apr 23, 2008
Posts: 6

PostPosted: Sun May 04, 2008 7:13 pm    Post subject: Reply with quote Back to top

Ok, when I log in and click on Administration and then "factory defaults", I click yes and then get the message in red "SETTINGS ARE FAILED" . I tried the reset button on the back of the router for 30 seconds and still does not work. So I followed the instructions on the linksys website, downloaded and extracted the new firmware and when it is trying to load I get "Uploaded action is not completed!!! Upgrade file pattern error." So I assume that my router is junk, does this sound correct?
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NCvTech69
New Forum Member
New Forum Member


Joined: May 04, 2008
Posts: 5

PostPosted: Tue May 06, 2008 6:53 am    Post subject: Sounds like router is dead Reply with quote Back to top

Sounds to me like your router/adapter is junk. Call 1-vonagehelp and let them know exactly what you have gone through here and they will give you a acct. credit if you purchase a new device. Since, if I recall correctly, you have been a customer for quite a while you should be able to get a device for free. If it is not offerred then just throw in the cancel word a few times and that should do it. Just go straight for technical support when you call.
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Shehzada
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 26, 2008
Posts: 16

PostPosted: Mon Jun 23, 2008 7:24 pm    Post subject: So what was the outcome? Reply with quote Back to top

RacingJ,

Could you update on what you finally did? BTW, I'm experiencing the same exact problem as yours. Did you purchase another adapter, if yes, which one. How do you like it?


There's gotta be some smart genius out there who has a fix for the RT31P2 with these symptoms. Anyone out there? Please ring in.
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