Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
alaclek
New Forum Member
New Forum Member


Joined: Apr 21, 2008
Posts: 4

PostPosted: Mon Apr 21, 2008 12:37 pm    Post subject: V-Portal blocking VPN access... Reply with quote Back to top

Installed Vportal Phone adapter, but can't connect to my company's VPN. Per the company tech guy, the VPORTAL firewall is blocking the port needed for connection.

Question: How can I configure Vportal to connect to VPN

Setup:
Comcast Cable Modem (Motorola SB5120) -> Vportal (VDV21-VD)-> Wireless Router (WRT64G v6) -> Computer

Info:
* Phone service and Internet Access is fine, just can't connect to VPN.
* VPN works when I plug in computer directly into Wireless Router or Cable Modem => Vportal Firewall is the issue
* PPTP port needs to be configured
* GRE port needs to be configured

Additional Issue:
Can't access Vportal GUI via http://192.168.15.1. When I type in this IP address, I get a popup that asks me if I want to download a file...How can I access the GUI?

Thanks
View user's profile Send private message
Miner49er
Vonage Forum Junior
Vonage Forum Junior


Joined: Sep 20, 2007
Posts: 27

PostPosted: Mon Apr 21, 2008 7:09 pm    Post subject: Reply with quote Back to top

you have to plug your computer directly into the yellow port on the Vonage in order to access the gui
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Apr 21, 2008 7:59 pm    Post subject: Reply with quote Back to top

Are you sure "192.168.15.1" is your default gateway? Go to Start/Run and type in cmd then hit enter. Type in "ipconfig/all" without the quotes then hit enter...Look for your default gateway address.

Have you tried putting the V-Portal behind your wireless router instead of in front of your wireless router and then try connecting to your VPN?
View user's profile Send private message
alaclek
New Forum Member
New Forum Member


Joined: Apr 21, 2008
Posts: 4

PostPosted: Mon Apr 21, 2008 8:30 pm    Post subject: Reply with quote Back to top

yep, 192.168.15.1 is the default gateway. It seems that I have access to the vportal, but my browser (firefox) shows: "you have chosen to open...which is a : text/html....What should firefox do with this filed? Open with ...save file...

Still can't see the gui

I have not tried the vportal behind the wireless router yet
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Apr 21, 2008 8:39 pm    Post subject: Reply with quote Back to top

As long as your default gateway is 192.168.15.1 you should also be able to access the web interface by typing "v-configure.com" without the quotes into your web browser.

If you place your V-Portal behind your wireless router, 192.168.15.1 will no longer be your default gateway. Your wireless router will assign the V-Portal an IP address.
View user's profile Send private message
alaclek
New Forum Member
New Forum Member


Joined: Apr 21, 2008
Posts: 4

PostPosted: Mon Apr 21, 2008 9:19 pm    Post subject: Reply with quote Back to top

Thank you Darrel_G,

I tried everything, and spent about 4 hours with this stuff. The VPN just doesn't work.

And here I am, 3 defective Vtech phones and 1 V-portal phone adapter later. I am thinking about just going back to a POTS line.
View user's profile Send private message
trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Mon Apr 21, 2008 9:22 pm    Post subject: Reply with quote Back to top

You could always just swap the order of the WRT54G and the V-Portal. The WRT54G v6 definately has a QoS functionality in it to give your voice traffic priority that should be sufficient for most applications.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Apr 21, 2008 10:26 pm    Post subject: Reply with quote Back to top

alaclek wrote:
Thank you Darrel_G,

I tried everything, and spent about 4 hours with this stuff. The VPN just doesn't work.

And here I am, 3 defective Vtech phones and 1 V-portal phone adapter later. I am thinking about just going back to a POTS line.


I know it's frustrating, but I believe we can get it setup where you can still use your VPN with the V-Portal. I have a V-Portal along with a wireless router and my Home VPN works just fine with my V-Portal behind my wireless router.

Here's what I want you to do. Let's configure your V-Portal first so we can access it through your wireless router. Remove your wireless router and the V-Portal from the setup altogether for now. Only connect your cable or dsl modem to your computer. Go to Start/Run and type in cmd then hit enter. In the command prompt window type in "ipconfig /release" without the quotes then hit enter...this will release your current ip address. In the same command prompt window type in "ipconfig /renew" without the quotes...this will renew your ip address. Unplug the power cable from the back of your modem for about 5 minutes. Plug the power back into your modem, let the lights settle and then restart your computer.

Now, we are going to set up the V-Portal. Unplug the power from the back of your modem and follow the guide for connecting your V-Portal to your modem only...do not try to connect your wireless router just yet. Once you have secured all the proper connections, plug the power back into your modem, wait about 30 seconds and then plug the power into your V-Portal. Your LCD screen will guide you from there. If all went well, you should now be able to make a call and access the V-Portal's web interface at "192.168.15.1." Login to the V-Portal using router/router as username and password. On the Basic Setup/Local Network setup tab, select "No" for DHCP server then click apply. We are going to let your wireless router be the DHCP server, that's why we are disabling it in the V-Portal. On the Advanced setup / Network Options tab, enable "Remote Config Management" and click apply. Enabling this feature will allow us to login to the device from the IP address your wireless router assigns to your V-Portal. For example, if your wireless router assigns your V-Portal an IP address of "192.168.1.110," to access the web interface of the V-Portal you would enter "http://192.168.1.110:8080" into your web browsers address field. You can now logout from the V-Portal's web interface.

Now, remove the power cable from your modem and disconnect the power cable and ethernet cable connecting your V-Portal. Wait about 3 to 5 minutes and then reconnect your modem to your wireless router and the V-Portal to an ethernet connection on the back of your wireless router. Make sure the blue ethernet cable connecting your wireless router to the V-Portal is connected to the blue port on the back of the V-Portal. Plug the power into your modem first, wait about 30 seconds and then plug the power into your wireless router, wait about 30 seconds and then plug the power into your V-Portal. If al went well you should now be able to make phone calls with your V-Portal.

Open a command prompt window and type in, "ipconfig /all" without the quotes then hit enter. Look for your default gateway address. This address will allow you access to your wireless router. You will now have to login to your wireless router and see what IP address your wireless router assigned to the V-Portal.
View user's profile Send private message
bngdup
Full Forum Member
Full Forum Member


Joined: May 22, 2007
Posts: 41

PostPosted: Wed Apr 23, 2008 5:04 pm    Post subject: Reply with quote Back to top

Just drop the Vportal behind the Wireless router and Connect the wireless router Directly to the Modem. Problem solved. Sometimes the easiest fix is the best.


PS. yes i know Vonage asks you to put the vportal first but its not required
View user's profile Send private message
alaclek
New Forum Member
New Forum Member


Joined: Apr 21, 2008
Posts: 4

PostPosted: Sat Apr 26, 2008 9:50 am    Post subject: Reply with quote Back to top

trekologer, Darrell_G, bngdup:

Thank you, thank you, thank you. The VPN works now.

I just switched the Router with the V-Portal - problem solved: Modem ->Router -> Vportal -> Computer.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JeffreyEr
New Today 0
Yesterday 2
Total 98573

Who Is On Site
Visitors 146
Members 0
Total 146


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.65
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 202 Pages In The Last 60 Seconds
The Vonage VoIP Forum