ISP blocking VoIP

Posts: 2 · New Forum Member Joined: Mar 07, 2008 Posts: 2

I brought my VTech ip8100 when I moved here to Dubai. It worked perfectly for 8 months and totally saved my sanity. A few weeks ago, I woke to an amber Ready light on the base unit and can only get the message that "This telephone line can not register to the Vonage network". LOTS of troubleshooting seems to indicate that the local ISP, du, is now blocking us.
Anybody have any workarounds?

Posts: 1162 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1162

I guess the king wants you to use his system. Have you tried Vonage Talk? I know it isn't the same as using your phone, but at least you can make a phone call.

Posts: 527 · Vonage Forum Evangelist Joined: Jun 08, 2007 Posts: 527

COAv8r wrote:

I brought my VTech ip8100 when I moved here to Dubai. It worked perfectly for 8 months and totally saved my sanity. A few weeks ago, I woke to an amber Ready light on the base unit and can only get the message that "This telephone line can not register to the Vonage network". LOTS of troubleshooting seems to indicate that the local ISP, du, is now blocking us.
Anybody have any workarounds?

There have been reports of people being able to use a VPN service to get around this, essentially putting the VOIP in encrypted packets.

Posts: 2 · New Forum Member Joined: Apr 28, 2008 Posts: 2

ed56 wrote:

COAv8r wrote:

I brought my VTech ip8100 when I moved here to Dubai. It worked perfectly for 8 months and totally saved my sanity. A few weeks ago, I woke to an amber Ready light on the base unit and can only get the message that "This telephone line can not register to the Vonage network". LOTS of troubleshooting seems to indicate that the local ISP, du, is now blocking us.
Anybody have any workarounds?

There have been reports of people being able to use a VPN service to get around this, essentially putting the VOIP in encrypted packets.

I heard the same - Any body knows which VPN service should i subscribe to, and what should be the setup to use with the Linksys WRTP54G?

Posts: 5 · New Forum Member Joined: May 04, 2008 Posts: 5

What needs to be changed is likely the ports your device is using. They tend to block certain ports. Changing these to a randomw number will help. You need to have tech support make these changes however.

Posts: 23 · Vonage Forum Associate Joined: Apr 09, 2008 Posts: 23

press the page button for 30 seconds and see if ur handsets rings.. if YES... replace the pwer cable.. else// replace the device.. simple/ i have been experiencing the same issue.. called vonage tech support to india.. spoke to one agent who was very helpful.. replacing the power cable resolved my issue comlpletely.. Wink