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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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PostPosted: Sat Apr 12, 2008 2:42 pm    Post subject: Cant configurate my Vonage V-Portal Reply with quote Back to top

Hi well i set up all like it said on the box... ethernet lan cord to yellow port and blue port to my modem...

i turn on...both modem and vportal... and te v-protal tells me i dont have internet connec..(well i have PPPoE)

So i try go to but it never loads...

i try to log in to internet and it works..but the v protal keeps telling me i dont have internet connection...i just have the computers draw on the vportal...

i guess the problem is that i cant config... the vportal....but i cant get in the page!!!

what can i do??

thanx... and srry for the bad eng.. Razz

EDIT: i have 128Kbpps speed...and its like they give me like credits....every month they give me 3600 min so i can use internet...after that i use the 3600min i have to pay by minute...
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Posts: 4777

PostPosted: Mon Apr 14, 2008 9:03 pm    Post subject: Reply with quote Back to top

I assume from what you've written is that you have DSL. The problem is that your computer is set up for logging on to your DSL using PPPoE, but the V-portal, by default, is not.

First write down all your network settings on your computer, because you're going to change them and you may need to get back. Also, you need to know your PPPoE settings, including password (if any). Now change your computer settings to get its internet address dynamically using DHCP. Plug the computer into the LAN side of the V-portal. Don't connect the V-portal to your modem yet. Reboot both the V-portal and your computer, V-portal coming up first.

Now you should be able to get to the V-portal setup page that you couldn't load before. Change the WAN settings on the V-portal to PPPoE, using the same settings that your computer used to have. Save everything and shut down. Connect the WAN side of the V-portal to the modem and reboot everything- modem, then V-portal, then computer. Now it should work.

One word of warning. Some DSL ISPs and some DSL modems only want to work with one device. If yours is that way, it may insist on working only with your computer. Check with your ISP on this. One way around it is to set up your V-portal for MAC cloning. Check the V-portal user's manual.

Steve Gray
Orlando, FL
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