Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Mon Apr 07, 2008 3:05 pm    Post subject: Call Waiting Caller ID Reply with quote Back to top

Can you get caller ID with call waiting? It worked with my land line.
View user's profile Send private message
outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Mon Apr 07, 2008 9:33 pm    Post subject: Reply with quote Back to top

It's a standard feature. Although it only works on half my phones

"At Vonage, Call Waiting isn't just a "beep" during your call. Combined with Caller ID with Name, you can decide if you should put your call on hold and answer it."



http://www.vonage.com/features.php?feature=call_waiting
View user's profile Send private message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Mon Apr 07, 2008 9:44 pm    Post subject: Reply with quote Back to top

I get the beep, but no name or number information. One of my phones doesn't even give me caller ID anymore...........
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Apr 08, 2008 8:09 pm    Post subject: Reply with quote Back to top

1. What Vonage adapter are you using? If it's a WRTP54G or RTP300, what is the firmware version? (older firmwares on those units had a lot of trouble with CallerID and upgrading the firmware sometimes required a little attention - but if that's the case several of us here can help with that)

2. Are you using your home wiring? Sometimes noise on home wiring can interfere with the CallerID signal - try plugging a phone straight into the Vonage adapter and test CallerID that way. Also, plug a phone into your home wiring WITHOUT the Vonage adapter connected to it - if you hear anything at all then you still have Telco signal on that line and you're lucky the Vonage adapter didn't fry - see the home wiring threads before plugging it in again.

3. "One of my phones"... how many phones do you have connected to your Vonage adapter? What is the REN (Ringer Equivalent Number - a number stamped on each phone) of each? Vonage can handle a maximum of (if I recall correctly) about 5.0 REN (the sum of all of the RENs of all of your phones), more than that and the signal starts getting lost in the noise. Add in some home wiring, and you'll never get near 5.0.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Tue Apr 08, 2008 8:33 pm    Post subject: Reply with quote Back to top

1. What Vonage adapter are you using? If it's a WRTP54G or RTP300, what is the firmware version? (older firmwares on those units had a lot of trouble with CallerID and upgrading the firmware sometimes required a little attention - but if that's the case several of us here can help with that)

I have a Vonage VDV21-VD. The firmware os 2.7.5_0.2.10

2. Are you using your home wiring? Sometimes noise on home wiring can interfere with the CallerID signal - try plugging a phone straight into the Vonage adapter and test CallerID that way. Also, plug a phone into your home wiring WITHOUT the Vonage adapter connected to it - if you hear anything at all then you still have Telco signal on that line and you're lucky the Vonage adapter didn't fry - see the home wiring threads before plugging it in again.

I am using my home wiring, but I had a tech out to install the phones to the jacks and to 'kill' the land line. The main phone is a P anasonic cordless phone/answering machine. The tech had a splitter out of the phone to the Vonage device. I move it from the Vonage device to the wall jack. I am not sure if that has made a difference, because I haven't been home much since that change, so I haven't been able to test it. It may have resloved the issue, because I know it resolved the answering machine remote access issue I was having.

3. "One of my phones"... how many phones do you have connected to your Vonage adapter? What is the REN (Ringer Equivalent Number - a number stamped on each phone) of each? Vonage can handle a maximum of (if I recall correctly) about 5.0 REN (the sum of all of the RENs of all of your phones), more than that and the signal starts getting lost in the noise. Add in some home wiring, and you'll never get near 5.0.

I have one phone 'attached' through the adapter, and two phones connected into the phone jacks in other rooma. I did transfer my original number to my Vonage line. I hope I have answered all your questions? Confused

_________________
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Apr 08, 2008 9:37 pm    Post subject: Reply with quote Back to top

Sorry, that wasn't meant as an interrogation, just an attempt to narrow down some possible issues. There are so many things that can possibly go wrong with CallerID, it's tough to narrow it down.

CallerID is a high-pitched signal that is sent over the phone line between the first and second rings. Phones should pick up the signal and display the transmitted information. However, if there is any kind of interference or noise, the sound may be unintelligible to one or more phones.

It sounds like, if you were having an answering machine remote issue, you may possibly have some level of noise in your home wiring. Vonage devices don't send out the CallerID signal as loudly as your telephone company does, so CallerID on Vonage can, in some cases, be a little more sensitive to noise.

Just to isolate that, I'd plug only the Panasonic directly into the Vonage adapter and test CallerID, without the home wiring in the picture. If it works that way, then home wiring may be the problem, or one of your other phones may be introducing interference (again, the telco may have sent a strong enough signal to cut through the interference). Hook the home wiring back in and unplug each phone, one at a time, in turn and re-test the CallerID. If it suddenly works after unplugging a phone, you've got your culprit.

If not, then it may be the wiring itself. Vonage may be able to increase the signal strength on the CallerID - I don't know the specifics of your device but I know that many moons ago they resolved a lot of issues with WRTP54Gs on home wiring by making some power and signaling adjustments, which can be done remotely. I presume they can do the same with your unit but I don't know.

If you still have CallerID woes with just the Panasonic, and the Panasonic worked on your old landline, then a call to Vonage is in order. Panasonic makes good phones, so it's unlikely that it failed just as you went to Vonage, but if you have another CallerID capable phone I'd plug that directly into the Vonage adapter as an extra test.

I don't know the latest firmware on the VDV21 units, but someone else might. I've never heard of those having firmware upgrade problems, though.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Tue Apr 08, 2008 9:48 pm    Post subject: Reply with quote Back to top

Thanks - you obviously were or are a tech?

I am pretty savvy with PC issues, but not so good on the phone side. I get the beep, and in the past, the one main Panasonic phone was the only one that had call waiting caller ID. The others would beep but not show the info.

It's amazing really 5-10 years ago, who would have thought it was possible to get caller ID with call waiting - now, living without it is causing me stress. Who wants to pick up the wrong call............

I appreciate your thouroughness and your help Nate Very Happy

I will let you know if it works with the wiring tweak, I am working long hours the next few days so I won't be home to test it out again until Sat.

Alison
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Apr 08, 2008 10:04 pm    Post subject: Reply with quote Back to top

Am not, never was a tech. I'd probably qualify for one if I could stand the pay cut, though it pays better than volunteering on this site. (grin)

I've just been helping a lot of people over a couple of years on this site, and learned a lot along the way from some good people. So I've been well compensated for my time here, at least in terms of self-improvement.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Wed Apr 09, 2008 5:35 am    Post subject: Reply with quote Back to top

Well, I amsure that your expertise is appreciated by many!
View user's profile Send private message
alipat
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 07, 2008
Posts: 21

PostPosted: Wed Apr 09, 2008 10:11 pm    Post subject: Reply with quote Back to top

Ok - so here is the latest update.

This all seems to somehow relate to the splitter which the installation tech supplied. (It says it is a 2-Wire wall splitter)

If I have the splitter coming out of the Phone to the Vonage device and the wall, the remote operation for the Answering machine doesn't work.


If I move the splitter to the wall Jack, then I have no call waitng and the person calling gets a busy signal. But I can remotely access the answering machine Smile

I tried to use an ATT DSL splitter that I had in the house, then the other two phone (extensions) didn't have dial tones.

Sorry if this is complicated, I am trying to give all the information and fix the bugs! Exclamation
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New SonyaOa
New Today 9
Yesterday 3
Total 99056

Who Is On Site
Visitors 110
Members 2
Total 112


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.02 Seconds and 572 Pages In The Last 60 Seconds
The Vonage VoIP Forum