Vonage and Philips Tivo Phone Connection

Posts: 1 · New Forum Member Joined: Dec 30, 2004 Posts: 1

Hi,

I am having a phone connection problem with my Philips DirecTV Tivo, and my new Vonage service.
The Vonage service rocks! but i cannot establish a connection for making the calls to direcTV for the programming schedules, and have tried putting in dial in prefix's (*99, ,#019 and ,#034) and turning off phone detection.
I have the Linksys router, which runs through a Microsoft MN700 wireless router, and can make calls, and have the wireless running flawlessly, but can not make this call from the Tivo!!!
Can anyone please point me in the right direction, assuming this can be worked around.

thanks in advance for any help and advise

fieldy
[ADMIN EDIT TITLE "Help please-" TOO VAGUE]

Posts: 281 · Posted: Thu Dec 30, 2004 8:32 pm Post subject:

Ok,
Maybe someone can clear this up for me once and for all. Exactly what is it that prohibits tvos and dishnetworks and brinks security from dialing out? I don't get it. The signal is really clear.. clearer then a regular phone line. Is it because 2 way chatter at the same time is not terribly reliable on Voip?

Posts: 3198 · Posted: Thu Dec 30, 2004 8:44 pm Post subject:

from what I've read, it has to do with the speed of the modems. think of the fax machine fixes (set it to a lower bps rate to get it to work). well, you can't do that with those devices (the modems inside them), so it keeps trying to establish a connection at a rate that is too fast for the codecs to handle.

Posts: 188 · Vonage Forum Master Joined: Mar 07, 2004 Posts: 188

http://www.tivocommunity.com/tivo-vb/showthread.php?s=6c72e99e94c69f892ff7c2b40420fa82&threadid=135715&highlight=vonage

Personaly, using a DSL Filter worked for me. Hope this helps. Very Happy

Posts: 215 · Vonage Forum Master Joined: Nov 24, 2004 Posts: 215

What you need to do is call Vonage and get your packet rate changed to .030 also get a DSL filter,and dial *99, the number

it will work

Posts: 281 · Posted: Fri Dec 31, 2004 7:30 am Post subject:

Is that more or less information per packet? Is that more and less packets per second?

Posts: 336 · Posted: Sun May 08, 2005 11:37 am Post subject:

I'd be willing to bet anything that these problems with faxing and communicating with TiVO or other Satellite dish companies through your TV receivers are likely all to do with ECHO. Especially at the beginning of calls, I find Voip tends to echo a bit until it establishes the echo rate and alters the echo cancelling so that it does not happen. Perhaps the problem is that modem screeching and screaming confuses the echo cancellation circuitry which causes the whole thing not to work. Analog voice through a copper wire using low-voltage electricity just does not work this way at all. They don't need to worry about echo problems. There is no conversion of your voice from analog to digital and vice versa. There is a lot more electronics in the way compared to before and sensitive equipment like modems and fax machines are unable to deal with this.

Posts: 6 · New Forum Member Joined: May 08, 2005 Posts: 6

I got my firmware upgrade to "Voice Version: 3.1.3(LI)", I still had some trouble so I decided to change my phone number that I dial to the 732 area code, I made an assumption, that the headquarters for Vonage, must have good phone service Smile

, and voila, the calls seems to be working "better". I added *99 to the prefix, and *70 to disable call waiting. I also turned off dial tone detection, and where it picked up the phone to see if it was in use. I'll see what happens the rest of this week. The key "call" I'm looking for is that one where it upgrades my DirecTV DVR receiver to the latest 6.2 code.

Posts: 2 · New Forum Member Joined: May 18, 2005 Posts: 2

I have yet to get my Tivo dialing out using any of this stuff. I understand that this is the "latest" and "greatest...well...that remains to be seen" technology, but I'm getting pretty irritated with the "upgrade this", "upgrade that", "try this" and "try that" stuff. I guess I need to take this up with the Tivo guys, but what always baffled me is why does Tivo need a phone connection anyway when you have access to a multi-billion dollar sattelite in the sky which is essentially a communication mechanism that it can probably utilize instead of a phone line. Sounds like DirectTV needs to get together with the Tivo guys and roll some heads...

Posts: 6 · New Forum Member Joined: May 08, 2005 Posts: 6

Tivo is technically "dead" product at DirecTV from what I understand. DirecTV is developing their own technology to do the DVR thing. So the next wave of "tivo" type devices will not have the Tivo stuff in it.