Simulring Danger

Posts: 3 · New Forum Member Joined: Apr 05, 2008 Posts: 3

I would like to set SimulRing to ring my personal cell phone, but I think it is dangerous. Here's the problem:

If I use my cell phone to call it's own number it thinks of this as a vall to voicemail. Verizon phones ask for the VM password, AT&T/Cingular phones just go right on in; no authentication necessary. Here's the problem. If I call home with my cell, SimulRing rings my cell right back. the cell carrier sees a call from my cell coming into my cell, and kicks into cellular voicemail immediately. The net result is I can't call home when Simulring is active. The home phone may actually ring once, but often does not.

Here's where it is a danger. If I get in an accident, I cannot call home to ask for help. Even worse an EMT flipping through my phone might use it to call home and not be able to get anyone.

The solution for this is for SimulRing to exclude the incoming number from the ring list. SIMPLE!!! ie. when getting an incoming call from 555-1212 DO NOT Simulring 555-1212 if it is normally on the list.

I seen various posts on Simulring in the forum, asking for something similar. Most go dead or get blown off, or apparantly mis-interpreted saying the fix is to adjust the VM ring count on the cell phone. One recent post actually suggested a non-vonage service. (Grand Central) Seriously, How hard could it be for the Vonage software to simply NOT Simulring the incoming number.

Posts: 3 · New Forum Member Joined: Apr 08, 2008 Posts: 3

I have the same issue, and I've called Vonage several times over the past couple of years, their answer is to try another phone on the simulring. I agree that it would be an easy fix, if the id calling is in the simulring, don't ring that one, or have a checkbox so the user can choose if they want it to be rung when it's the same caller id.

I will probably call them again and push a little more.

Posts: 830 · Vonage Forum Evangelist Joined: Jun 08, 2007 Posts: 830

jmckeown3 wrote:

If I call home with my cell, SimulRing rings my cell right back. the cell carrier sees a call from my cell coming into my cell, and kicks into cellular voicemail immediately.

I wonder if you input your cell number in simulring as *67 xxx xxx xxx, which would show the call from anonymous?

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

I agree that this can be a problem, so I tried to call home from my cell phone. I had no issue at all, my house phone rang several times without my cell phone going to voice mail. Maybe it is an issue with your cell phone provider.

Posts: 2 · New Forum Member Joined: Jun 19, 2007 Posts: 2

I have the same issue using Cingular. It's quite annoying. My wife turns her phone off while it's charging (the ringer defaults to loud, another problem all together), so when I try to call home, and it's sent to my cell, I get my VM.

Would love to see a way to exclude the simulring number from itself.

Posts: 3 · New Forum Member Joined: Apr 05, 2008 Posts: 3

roscopco wrote:

I agree that this can be a problem, so I tried to call home from my cell phone. I had no issue at all, my house phone rang several times without my cell phone going to voice mail. Maybe it is an issue with your cell phone provider.

roscopco, Who is your provider? I had the issue when I was on Verizon, and I still have the issue since porting the cells to AT&T (aka Cingular) Maybe your Cell does not have Call Waiting?

Posts: 3 · New Forum Member Joined: Apr 05, 2008 Posts: 3

[/quote]I wonder if you input your cell number in simulring as *67 xxx xxx xxx, which would show the call from anonymous?[/quote]
I just tried this. entering *67... in the simulring configuration page results in "Invalid Phone Number Format" so the change will not stick.

Posts: 203 · Vonage Forum Master Joined: Mar 04, 2006 Posts: 203

jmckeown3 wrote:

I wonder if you input your cell number in simulring as *67 xxx xxx xxx, which would show the call from anonymous?
I just tried this. entering *67... in the simulring configuration page results in "Invalid Phone Number Format" so the change will not stick.

No, I think the suggestion was to enter your home number in your cell phone's phone book with the *67. So every time you call home it dials *67 (block caller id). Then when your cell phone is called on the simulring it would see it as an anonymous call (so would your home phone), therefore not sending the call to voicemail, but your call waiting will be beeping. Something tells me this won't work though.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

I don't have call waiting on my cell phone, so maybe that is the issue.

Posts: 126 · Posted: Sun Jun 29, 2008 6:23 pm Post subject:

I do have caller ID and am with T-Mobile. I get the same thing. Call home, and back into my T-Mobile Voicemail I go. I agree that this should be an easy fix for Vonage, but I don't think they see it as priority. Hope it gets addressed soon.