Trying to isolate the problem...

Posts: 35 · Posted: Fri Dec 31, 2004 11:45 am Post subject:

Hi reebok,

You are correct, after re-reading the initial post, my issue is a little different. I will open up another topic.

glad you resolved your problem! darn cable modem!

Posts: 34 · Posted: Sat Jan 01, 2005 8:34 pm Post subject:

Quote:

I swapped cable modems and service returned! I had two 20+ minute conversations without a hiccup and surfed the web at the same time.

So, it was the lousy cable modem I was renting from Comcast.

I'm having a similar problem ## http://www.vonage-forum.com/ftopic2172.html ## with my Comcast (packet loss and delay).

simpilot -- what cable modem did you remove, and what did you replace it with?

Thanks!

chrisp

Posts: 34 · Posted: Sat Jan 01, 2005 8:38 pm Post subject:

simpilot wrote:

... If it behaves the same I picked up a new Cable Modem from Circuit City (Motorola SB5100) and will swap out cable modems.

Sheesh.. if I would only learn to read.

SB5100 in transit... LOL

Thanks,
chrisp

Posts: 28 · Vonage Forum Junior Joined: Jul 10, 2004 Posts: 28

I've had Vonage since last spring and I have the problem you describe infrequently, not chronically. My hunch is that it's a glitch in Vonage servers.

I'm starting to think that Vonage is growing faster than it can handle and maybe too many resources are going in to expanding market share and not enough in maintaining service.