Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Garryfirea Posted:
There are a
sprinkling
singular reasons
why someone may
hand-picked to
clean
...

In The Forum:
Vonage
Topic:
letting malowanie dachu krakow
On Jun 24, 2017 at 23:48:53

Garryfirea Posted:
...
In The Forum:
Vonage
Topic:
take control of czyszczenie dachow slask
On Jun 24, 2017 at 23:47:47

Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they
...

In The Forum:
Vonage
Topic:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

In The Forum:
Vonage
Topic:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

In The Forum:
Vonage
Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Tue Apr 01, 2008 1:36 pm    Post subject: No caller ID name from everyone who calls me... Reply with quote Back to top

I'm still new to Vonage, so I don't know if this is normal or not.

Whenever people call me on my Vonage number, I can only
see their phone numbers and city name. This applies to
99% of the calls that I receive.

It gets even worse when the caller is from out-of-state,
in which case I see nothing at all. (no number, no name,
no nothing)

I had them call me at my landline Verizon number and their
name and number come through perfectly.

Also... when I call people, they only see "out of area" and
no number... this applies to 100% of the people that I
have called. Very frustrating....

Is there a problem with Vonage, or is there some setting that
I need to chage?

THANKS! Smile
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Apr 01, 2008 2:46 pm    Post subject: Reply with quote Back to top

I would contact Vonage support. Almost every call I receive has a name and the number, except for cell phones, which usually says Cell Phone then the State 2 letter abbreviation then the number.

Some exceptions have the City State and the number, not sure why no name on these.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Tue Apr 01, 2008 4:41 pm    Post subject: Reply with quote Back to top

I agree with ed56, my incoming calls are the same. Also, your outgoing ID should show at least your number. Mine shows my city and state as well. I don't think its normal for nothing to show up when you call other people. As far as I know, your outgoing name won't show up with Vonage. I think there are some exceptions because I have read posts where people say their name shows up on the outgoing. I suspect, though, that it happens for people that port an existing number into Vonage.

_________________
Cox: 9Mbps/800kbps
Router: D-Link DI-624
Vonage: V-Portal
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Apr 01, 2008 9:30 pm    Post subject: Reply with quote Back to top

I am willing to bet that your LEC (local exchange carrier) or the CLEC (the competitive local exchange carrier) is dropping the ball. A call goes to you via LEC, who transfers it to the CLEC (Vonage's local partner) who then moves it over the internet to Vonage and then to you. If the LEC does not transmit the caller ID data or the CLEC does not grab it and pass it on, you will not get it from Voange. True, it could be on Vonages end, but I doubt it as all they are doing is moving it along.

At least this is the way I understand it.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Wed Apr 02, 2008 2:58 pm    Post subject: Reply with quote Back to top

but this doesn't explain why the verizon landline has no trouble transmitting the called id data unless verizon and Vonage use completely different paths.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Wed Apr 02, 2008 3:52 pm    Post subject: Reply with quote Back to top

mundy5 wrote:
but this doesn't explain why the verizon landline has no trouble transmitting the called id data unless verizon and Vonage use completely different paths.


thanks! that's exactly what I was about to say...

when I use my Verizon landline, every person that I call can see
my full name and phone number.... Sad Even my business partner
in Singapre saw my name and number on her Singapore landline
phone... (not sure how Verizon managed to transmit the data
halfway around the world...)
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Apr 02, 2008 4:24 pm    Post subject: Reply with quote Back to top

kiersten wrote:
mundy5 wrote:
but this doesn't explain why the verizon landline has no trouble transmitting the called id data unless verizon and Vonage use completely different paths.


thanks! that's exactly what I was about to say...

when I use my Verizon landline, every person that I call can see
my full name and phone number.... Sad Even my business partner
in Singapre saw my name and number on her Singapore landline
phone... (not sure how Verizon managed to transmit the data
halfway around the world...)


I was referring to caller id on incoming calls. If you have a Vonage assigned number, it to does not display your name. Ported numbers already have your name registered with them, so the name is displayed.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
mundy5
Member of the Week
Member of the Week


Joined: Feb 28, 2005
Posts: 1179

PostPosted: Wed Apr 02, 2008 7:32 pm    Post subject: Reply with quote Back to top

ed56, if you read kirsten's original post, you will see that no one receiving her calls see a phone number associated with the call. In her incoming calls, getting at least the number is better. although for whatever reason, she's nto getting any names.

I occasionally get these kinds of calls but most of the time, I get a name as well.

Your last post still does not answer my comment that verizon seems to have no issues showing caller's number and name for incoming and also show her name and number on outgoing. All this while Vonage seems to only be able to transmit number and location (no name) on incoming and nothing on outgoing. Granted, you are correct in that ported numbers seems to have both name and number. Mine always shows up with name and number since it was ported.

This makes me very skeptical that it's the CLEC or the LEC. I think Vonage somehow misprogrammed her number. That's my guess for now.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
View user's profile Send private message
ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Apr 02, 2008 7:58 pm    Post subject: Reply with quote Back to top

mundy5 wrote:
ed56, if you read kirsten's original post, you will see that no one receiving her calls see a phone number associated with the call. In her incoming calls, getting at least the number is better. although for whatever reason, she's nto getting any names.


Her original post said:

kiersten wrote:
Whenever people call me on my Vonage number, I can only see their phone numbers and city name. This applies to
99% of the calls that I receive.

It gets even worse when the caller is from out-of-state, in which case I see nothing at all. (no number, no name, no nothing)


That is what I was referring to, the LEC or CLEC. She did say (kind of as an afterthought):

kiersten wrote:
Also... when I call people, they only see "out of area" and no number... this applies to 100% of the people that I
have called.


Honestly did not pick up on the "out of area", but my main focus was on the incoming, which seemed to be the main point of the post, at least to me.

On outgoing, misprogramming (registering) her number may be correct, but that probably would not have anything to do with incoming. The same data from incoming numbers (as available) is sent to her as me and you. What is sent out originates at Vonage, but what comes in is simply passed along by Vonage.

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
View user's profile Send private message
kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Wed Apr 02, 2008 8:15 pm    Post subject: Reply with quote Back to top

okay... now I'm really at a loss for words... Smile

I went to the Vonage website today and completed my
number transfer authorization form. (from Verizon to
Vonage)

Only minutes after Vonage emaied me to confirm
the tranfer, all of my Vonage-dialed outbound caller ID
shows the full name and number of my Verizon landline
phone
! Eek

When I called my Verizon landline phone number, only
the Verizon line rang. (since the actual transfer has
not yet taken place)

Even my V-Portal adapter now shows my Verizon
landline number as Line 1's number...

How was this even possible? I can only image that
someone, besides Vonage and Verizon, actually
controls how caller ID data is sent and receive, no?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New luzhz4
New Today 5
Yesterday 16
Total 100927

Who Is On Site
Visitors 165
Members 0
Total 165


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.57 Seconds and 236 Pages In The Last 60 Seconds
The Vonage VoIP Forum