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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Sun Mar 30, 2008 6:56 pm    Post subject: how do I port my home number to my existing Vonage account? Reply with quote Back to top

when I signed up for Vonage recently, I let Vonage assigne me
a local number... (since I wanted to try it out first)

now I'm thinking about keeping Vonage and porting my
home phone number(Verizon landline) to this Vonage
account.

how do I go about doing this? I didnt' find anything on
the Vonage website, under my account, for doing this...

Thanks for your help! Smile
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Sun Mar 30, 2008 10:02 pm    Post subject: Reply with quote Back to top

Hmm, I think it used to be under "add a virtual number", but it's not there now - you may want to call customer service and ask.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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whatumean
Vonage Forum Master
Vonage Forum Master


Joined: Apr 09, 2007
Posts: 168

PostPosted: Sun Mar 30, 2008 10:35 pm    Post subject: Add Ons... Reply with quote Back to top

Go to "Add Ons" sections and and "Add an Additional Line". Pick the plan and whether you want to have the line on the same device or a new one. The next screen will say do you want to keep your number which is the option you should choose.
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Mon Mar 31, 2008 6:20 am    Post subject: Reply with quote Back to top

whatumean -

That will add the new number as a completely separate Vonage line, incurring another monthly charge and two phone lines.

That works, but I assumed kiersten wanted to add the number as a virtual #.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Mar 31, 2008 6:52 am    Post subject: Reply with quote Back to top

When she "first" signed up with Vonage, she had the option to transfer or port her existing number from Verizon to Vonage. I don't believe she can do this via online now...she will have to make a call to Vonage support to make that request now. If I'm understanding her correctly, she wants to replace her local number or virtual number that Vonage assigned her with her Verizon landline number. Kiersten, check this link http://www.vonage.com/features.php?feature=lnp&refer_id=WEBFT0706010001W1 and enter your Verizon number to see if you can keep your current number you want ported to Vonage.
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Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Mar 31, 2008 9:56 am    Post subject: Reply with quote Back to top

Upon further review, there is a way you can transfer your Verizon number to your Vonage account via online. Login to your Vonage web account, click on the "Billing" tab. Under "Billing Features" select "Change your phone number" and proceed from there.
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kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Mon Mar 31, 2008 10:05 am    Post subject: Reply with quote Back to top

Darrell_G wrote:
Upon further review, there is a way you can transfer your Verizon number to your Vonage account via online. Login to your Vonage web account, click on the "Billing" tab. Under "Billing Features" select "Change your phone number" and proceed from there.


Thanks! That's just what I was looking for... guess I just didnt' see
it... (I'm a newbie) Smile
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