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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Sat Mar 29, 2008 10:54 am    Post subject: HELP! Domino's Pizza: "no caller ID = no pizza for you Reply with quote Back to top

PLEASE HELP! I recently got Vonage and it's pretty good.
I'm on day 14 of the 30-day money back guarantee.

When I call other people, their caller ID boxes usually say
just my number, out-of-area, unknown caller, or nothing
at all. This isn't reallly a problem for my friends..

However, I have been refused service twice by the local
Domino's Pizza store. The manager was very polite and
explained to me that if they don't see my caller ID info
with at least just a number, their corporate policy is not
to accept the order. (they have no problems when I
call back and order with my cell phone, which has an
out-of-state area code!) He said it was a safety issue
for their delivery drivers. The guy was very nice and
even took $5 off when I called back a few seconds later
to place the order.(using a cell phone)

Does anybody know what I should do? is this an issue
that I need to address with Vonage or Domino's corporate?

Thanks! Smile
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Aztec
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2008
Posts: 16

PostPosted: Sat Mar 29, 2008 11:10 am    Post subject: Reply with quote Back to top

I suggest ordering online. That should help resolve your issue. You will not have your caller ID info fixed anytime soon.
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dc1
New Forum Member
New Forum Member


Joined: Mar 29, 2008
Posts: 3

PostPosted: Sat Mar 29, 2008 2:06 pm    Post subject: Re: HELP! Domino's Pizza: "no caller ID = no pizza for Reply with quote Back to top

Try dialing *82 and then dial Domino's number. This should show at least the phone number you are calling from.
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kiersten
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 29, 2008
Posts: 86

PostPosted: Sat Mar 29, 2008 2:48 pm    Post subject: Re: HELP! Domino's Pizza: "no caller ID = no pizza for Reply with quote Back to top

dc1 wrote:
Try dialing *82 and then dial Domino's number. This should show at least the phone number you are calling from.


WOW! THANKS! That worked like a charm! I gave Domino's
a test call with *82 and they immediately saw my number.

Wait a minutes.... doesn't this mean that Vonage is the culprit
that block caller ID infor? Cry
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dc1
New Forum Member
New Forum Member


Joined: Mar 29, 2008
Posts: 3

PostPosted: Sat Mar 29, 2008 3:35 pm    Post subject: Re: HELP! Domino's Pizza: "no caller ID = no pizza for Reply with quote Back to top

kiersten wrote:
dc1 wrote:
Try dialing *82 and then dial Domino's number. This should show at least the phone number you are calling from.


WOW! THANKS! That worked like a charm! I gave Domino's
a test call with *82 and they immediately saw my number.

Wait a minutes.... doesn't this mean that Vonage is the culprit
that block caller ID infor? Cry

I think Vonage might be blocking your outbound caller id. You should contact them to see if that's the case.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Mar 29, 2008 4:34 pm    Post subject: Reply with quote Back to top

What does *82 do? I don't see it listed anywhere on Vonage site. I know dialing *67 and then the number blocks your caller id being shown.
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dc1
New Forum Member
New Forum Member


Joined: Mar 29, 2008
Posts: 3

PostPosted: Sat Mar 29, 2008 4:40 pm    Post subject: Reply with quote Back to top

roscopco wrote:
What does *82 do? I don't see it listed anywhere on Vonage site. I know dialing *67 and then the number blocks your caller id being shown.

*82 does the opposite of *67, as it exposes your caller id even if your outbound caller id is normally blocked. I knew this trick from the old land-line days.
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Sun Mar 30, 2008 11:00 am    Post subject: Reply with quote Back to top

Let's not forget the second lesson here. Call Domino's with your CID blocked. Then call back on your cell phone to get $5 off! Very Happy

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Steve Gray
Orlando, FL
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tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sun Mar 30, 2008 2:50 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
Let's not forget the second lesson here. Call Domino's with your CID blocked. Then call back on your cell phone to get $5 off! Very Happy
That's Great Exclamation

_________________
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