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adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
I've only just
signed up for
Vonage service a
couple of days ago
and set up the kit
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40

harshal45 Posted:
Hello, I have a
105Mbps Comcast
connection. When I
make a wired
connection to
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 17, 2014 at 10:46:09

johnnyc14 Posted:
The issue you are
having is related
to your Direct TV
set-top box. From
time to time,
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 10, 2014 at 10:30:44

TimothyM Posted:
It is strange
issue and hear it
first time. :eek:
This may be
the problem of
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 03, 2014 at 01:30:33

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11


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luv2fly3
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Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 9:55 am    Post subject: Help Explain "Jitter" and how to solve problems Reply with quote Back to top

Can someone please explain "Jitter" and more importantly what can be done to help solve jitter problems? I've already posted here on the forum that I've had some trouble with stuttering on calls and can't seem to fix it. My test results to me look good or even great, except for the jitter numbers, which show downstream jitter at over 4 times the amount of upstream...

Download speed 2572 Kbps (socket test)
Upload speed 437 Kbps (socket test)
Quality of service 99 %
Maximum delay 86 ms
Round trip time 44 ms
Upstream jitter 4.3 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 17.5 ms
Downstream packet loss 0 %
Downstream packet order 99 %
Downstream discards 0 %

What in the world would cause that, and more importantly, what can I try to fix it? I'm convinced that is what is causing my "stuttering" issues. I just don't understand that part of the line quality testing.

Thanks!

Lars
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xherbiex
New Forum Member
New Forum Member


Joined: Mar 29, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:02 am    Post subject: Reply with quote Back to top

http://www.voiptroubleshooter.com/indepth/jittersources.html
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 10:30 am    Post subject: Reply with quote Back to top

Good link. Ok, so it appears there isn't much I can do as the end user. It appears it is an ISP issue and I'm pretty much stuck with what I have.

Correct assessment??
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jtozer
New Forum Member
New Forum Member


Joined: Mar 30, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:03 pm    Post subject: Reply with quote Back to top

I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sun Mar 30, 2008 3:18 pm    Post subject: Reply with quote Back to top

jtozer wrote:
I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...


Thanks for the info. I would be the biggest influence on your problem getting resolved was Cox's service upgrade. I have my bandwidth setting to the middle level right now, which helped, but didn't eliminate the trouble all together. It's not bad enough that I'm going to worry much more about it given the fact I can't do much about it. I prefer the middle bandwidth setting with a few stutters to the lowest setting with no stutters. The lowest setting sounds too much like a good quality cell phone to me.
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