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gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
In The Forum:
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Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
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Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16


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luv2fly3
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Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 9:55 am    Post subject: Help Explain "Jitter" and how to solve problems Reply with quote Back to top

Can someone please explain "Jitter" and more importantly what can be done to help solve jitter problems? I've already posted here on the forum that I've had some trouble with stuttering on calls and can't seem to fix it. My test results to me look good or even great, except for the jitter numbers, which show downstream jitter at over 4 times the amount of upstream...

Download speed 2572 Kbps (socket test)
Upload speed 437 Kbps (socket test)
Quality of service 99 %
Maximum delay 86 ms
Round trip time 44 ms
Upstream jitter 4.3 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 17.5 ms
Downstream packet loss 0 %
Downstream packet order 99 %
Downstream discards 0 %

What in the world would cause that, and more importantly, what can I try to fix it? I'm convinced that is what is causing my "stuttering" issues. I just don't understand that part of the line quality testing.

Thanks!

Lars
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xherbiex
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Joined: Mar 29, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:02 am    Post subject: Reply with quote Back to top

http://www.voiptroubleshooter.com/indepth/jittersources.html
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 10:30 am    Post subject: Reply with quote Back to top

Good link. Ok, so it appears there isn't much I can do as the end user. It appears it is an ISP issue and I'm pretty much stuck with what I have.

Correct assessment??
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jtozer
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New Forum Member


Joined: Mar 30, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:03 pm    Post subject: Reply with quote Back to top

I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sun Mar 30, 2008 3:18 pm    Post subject: Reply with quote Back to top

jtozer wrote:
I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...


Thanks for the info. I would be the biggest influence on your problem getting resolved was Cox's service upgrade. I have my bandwidth setting to the middle level right now, which helped, but didn't eliminate the trouble all together. It's not bad enough that I'm going to worry much more about it given the fact I can't do much about it. I prefer the middle bandwidth setting with a few stutters to the lowest setting with no stutters. The lowest setting sounds too much like a good quality cell phone to me.
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