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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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luv2fly3
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Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 9:55 am    Post subject: Help Explain "Jitter" and how to solve problems Reply with quote Back to top

Can someone please explain "Jitter" and more importantly what can be done to help solve jitter problems? I've already posted here on the forum that I've had some trouble with stuttering on calls and can't seem to fix it. My test results to me look good or even great, except for the jitter numbers, which show downstream jitter at over 4 times the amount of upstream...

Download speed 2572 Kbps (socket test)
Upload speed 437 Kbps (socket test)
Quality of service 99 %
Maximum delay 86 ms
Round trip time 44 ms
Upstream jitter 4.3 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 17.5 ms
Downstream packet loss 0 %
Downstream packet order 99 %
Downstream discards 0 %

What in the world would cause that, and more importantly, what can I try to fix it? I'm convinced that is what is causing my "stuttering" issues. I just don't understand that part of the line quality testing.

Thanks!

Lars
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xherbiex
New Forum Member
New Forum Member


Joined: Mar 29, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:02 am    Post subject: Reply with quote Back to top

http://www.voiptroubleshooter.com/indepth/jittersources.html
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 10:30 am    Post subject: Reply with quote Back to top

Good link. Ok, so it appears there isn't much I can do as the end user. It appears it is an ISP issue and I'm pretty much stuck with what I have.

Correct assessment??
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jtozer
New Forum Member
New Forum Member


Joined: Mar 30, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:03 pm    Post subject: Reply with quote Back to top

I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...
View user's profile Send private message
luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sun Mar 30, 2008 3:18 pm    Post subject: Reply with quote Back to top

jtozer wrote:
I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...


Thanks for the info. I would be the biggest influence on your problem getting resolved was Cox's service upgrade. I have my bandwidth setting to the middle level right now, which helped, but didn't eliminate the trouble all together. It's not bad enough that I'm going to worry much more about it given the fact I can't do much about it. I prefer the middle bandwidth setting with a few stutters to the lowest setting with no stutters. The lowest setting sounds too much like a good quality cell phone to me.
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