Can someone please explain "Jitter" and more importantly what can be done to help solve jitter problems? I've already posted here on the forum that I've had some trouble with stuttering on calls and can't seem to fix it. My test results to me look good or even great, except for the jitter numbers, which show downstream jitter at over 4 times the amount of upstream...
Download speed 2572 Kbps (socket test) Upload speed 437 Kbps (socket test) Quality of service 99 % Maximum delay 86 ms Round trip time 44 ms Upstream jitter 4.3 ms Upstream packet loss 0 % Upstream packet order 100 % Upstream discards 0 % Downstream jitter 17.5 ms Downstream packet loss 0 % Downstream packet order 99 % Downstream discards 0 %
What in the world would cause that, and more importantly, what can I try to fix it? I'm convinced that is what is causing my "stuttering" issues. I just don't understand that part of the line quality testing.
I used to have terrible problems with Jitter - stuttered calls.
Three things happened that I believe set me straight:
1. Changed "Bandwidth Saver" to middle setting at Vonage Features page 2. My ISP (Cox) upgraded their service 3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix
I used to have terrible problems with Jitter - stuttered calls.
Three things happened that I believe set me straight:
1. Changed "Bandwidth Saver" to middle setting at Vonage Features page 2. My ISP (Cox) upgraded their service 3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix
I hope that helps...
Thanks for the info. I would be the biggest influence on your problem getting resolved was Cox's service upgrade. I have my bandwidth setting to the middle level right now, which helped, but didn't eliminate the trouble all together. It's not bad enough that I'm going to worry much more about it given the fact I can't do much about it. I prefer the middle bandwidth setting with a few stutters to the lowest setting with no stutters. The lowest setting sounds too much like a good quality cell phone to me.
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