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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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luv2fly3
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Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 9:55 am    Post subject: Help Explain "Jitter" and how to solve problems Reply with quote Back to top

Can someone please explain "Jitter" and more importantly what can be done to help solve jitter problems? I've already posted here on the forum that I've had some trouble with stuttering on calls and can't seem to fix it. My test results to me look good or even great, except for the jitter numbers, which show downstream jitter at over 4 times the amount of upstream...

Download speed 2572 Kbps (socket test)
Upload speed 437 Kbps (socket test)
Quality of service 99 %
Maximum delay 86 ms
Round trip time 44 ms
Upstream jitter 4.3 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 17.5 ms
Downstream packet loss 0 %
Downstream packet order 99 %
Downstream discards 0 %

What in the world would cause that, and more importantly, what can I try to fix it? I'm convinced that is what is causing my "stuttering" issues. I just don't understand that part of the line quality testing.

Thanks!

Lars
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xherbiex
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New Forum Member


Joined: Mar 29, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:02 am    Post subject: Reply with quote Back to top

http://www.voiptroubleshooter.com/indepth/jittersources.html
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sat Mar 29, 2008 10:30 am    Post subject: Reply with quote Back to top

Good link. Ok, so it appears there isn't much I can do as the end user. It appears it is an ISP issue and I'm pretty much stuck with what I have.

Correct assessment??
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jtozer
New Forum Member
New Forum Member


Joined: Mar 30, 2008
Posts: 1

PostPosted: Sat Mar 29, 2008 10:03 pm    Post subject: Reply with quote Back to top

I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Sun Mar 30, 2008 3:18 pm    Post subject: Reply with quote Back to top

jtozer wrote:
I used to have terrible problems with Jitter - stuttered calls.

Three things happened that I believe set me straight:

1. Changed "Bandwidth Saver" to middle setting at Vonage Features page
2. My ISP (Cox) upgraded their service
3. I inserted a "Broadband Internet/VoIP Accelerator" to my mix

I hope that helps...


Thanks for the info. I would be the biggest influence on your problem getting resolved was Cox's service upgrade. I have my bandwidth setting to the middle level right now, which helped, but didn't eliminate the trouble all together. It's not bad enough that I'm going to worry much more about it given the fact I can't do much about it. I prefer the middle bandwidth setting with a few stutters to the lowest setting with no stutters. The lowest setting sounds too much like a good quality cell phone to me.
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