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Intermittent garbled / choppy audio

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dok_indo
New Forum Member

Joined: Jan 02, 2006
Posts: 2

Posted: Fri Mar 28, 2008 5:39 pm Post subject: Intermittent garbled / choppy audio

Hi - I've been having recent issues with intermittent garbled audio, mostly the other party complains, but sometimes their voice can't be heard by me either. The problems occur infrequently, so it is hard to make a change and see the effect; but they still occur often enough to be bothersome.

Here is my setup:
cable modem -> HBB1 -> Airlink 300N router -> Linksys pap

The airlink has an "auto" QOS, should I use that and remove the HBB1? How about port forwarding, should I try that?
Or are there some other settings I should use to improve audio quality?
(I have the bandwidth saver on at 50)

Here are my numbers (note that I get a wide range of numbers for QoS - anywhere from 2% to 98%):

Speed test statistics
---------------------
Download speed: 4178736 bps
Upload speed: 485904 bps
Quality of service: 58 %
Download test type: socket
Upload test type: socket
Maximum download pause: 125 ms
Average download pause: 9 ms
Minimum round trip time to server: 61 ms
Average round trip time to server: 64 ms

Voip test statistics
--------------------
Jitter: you --> server: 1.2 ms
Jitter: server --> you: 3.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 2.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 3
Estimated MOS score: 3.7

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