Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Examining Straightforward employment Secrets
On Apr 17, 2018 at 09:47:37

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Thoughts on Simple employment Secrets
On Apr 16, 2018 at 14:49:57

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Clarifying No-Fuss employment Solutions
On Apr 16, 2018 at 06:05:43

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Introducing Rapid Solutions In employment
On Apr 15, 2018 at 21:00:45

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
The Latest On Realistic Plans For employment
On Apr 15, 2018 at 13:24:31

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Methods In employment - An Update
On Apr 15, 2018 at 05:43:49

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Exploring No-Hassle Products Of employment
On Apr 14, 2018 at 22:22:19

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
A Spotlight On Clear-Cut employment Secrets
On Apr 14, 2018 at 15:11:15

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Effortless employment Plans Explained
On Apr 14, 2018 at 08:20:58

Ernestvof Posted:
...
In The Forum:
Vonage
Topic:
Convenient employment Products - A Closer Look
On Apr 14, 2018 at 01:46:43


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
MyPart
New Forum Member
New Forum Member


Joined: Mar 28, 2008
Posts: 2

PostPosted: Fri Mar 28, 2008 11:54 am    Post subject: V-Fax - Unable to send "Unexpected call Termination&quo Reply with quote Back to top

I am unable to send faxes using v-fax. I have tried multiple known good fax numbers (using their 10 and 11 digit numbers). I even had a Vonage tech try to use the interface to send to a Vonage land-line based fax machine (as well as a Vonage virtual fax line) and he couldn't send a fax either.

In all cases, the status of the v-fax attempt is:
Trying...
Ringing...
Connected...
Sending Page 1...
Unexpected call termination, your fax was not fully transferred...

On the target fax line, the line will ring and the fax machine will answer/handshake but never receives data.

This has been happening since at least 3/20/08. I reported it to the Vonage Tech and he documented our mutual problems with the system on 3/28/08. He mentioned that he was only able to document the call and report the issue to his supervisor but that there was no channel for him to report this to higher up in the system thus my posting here.

I would really like to be able to use the V-Fax server as it was advertised...
View user's profile Send private message
kitkat0925
New Forum Member
New Forum Member


Joined: Apr 11, 2008
Posts: 2

PostPosted: Fri Apr 11, 2008 11:52 am    Post subject: Reply with quote Back to top

I have been getting the same message at the same exact time. I have tried multiple numbers and nothing every works.
View user's profile Send private message
bobweiser
New Forum Member
New Forum Member


Joined: Aug 28, 2008
Posts: 4

PostPosted: Tue Sep 02, 2008 11:16 am    Post subject: Reply with quote Back to top

I'm getting the same message!!! Mine is a HPJ6480. Did either of you find a solution for this...I hate going back to AT&T!!

Thanks.....Bob
View user's profile Send private message
MyPart
New Forum Member
New Forum Member


Joined: Mar 28, 2008
Posts: 2

PostPosted: Tue Sep 02, 2008 1:40 pm    Post subject: Nope... Reply with quote Back to top

bobweiser wrote:
I'm getting the same message!!! Mine is a HPJ6480. Did either of you find a solution for this...I hate going back to AT&T!!

Thanks.....Bob


I never heard back from Vonage on this feature malfunction. As you can see it's been a while so I don't expect they're interested in fixing the issue.
View user's profile Send private message
bobweiser
New Forum Member
New Forum Member


Joined: Aug 28, 2008
Posts: 4

PostPosted: Tue Sep 02, 2008 1:56 pm    Post subject: Reply with quote Back to top

I called Vonage tech support and got someone that spoke English (surprise!). He changed the packet size and it worked when the fax was plugged directly into the V-Portal. However, when I put the fax back into the other room and plugged it back into my RC926 extension phone jack, it went back to giving me the error message and the faxes would not go through. I have not tried moving the fax back right beside the V-Portal where it did work.

I did get an error # and it is error #345.

This is driving me crazy! Thanks for your prompt reply.

Bob
View user's profile Send private message
bobweiser
New Forum Member
New Forum Member


Joined: Aug 28, 2008
Posts: 4

PostPosted: Tue Sep 02, 2008 4:44 pm    Post subject: Reply with quote Back to top

I just sent a fax that went though....with the fax in one room and the V-Portal in another. This is just one fax but maybe changing the packet size is the key to gettiing this to work.
View user's profile Send private message
TechLV2CAN
New Forum Member
New Forum Member


Joined: Sep 03, 2008
Posts: 2

PostPosted: Wed Sep 03, 2008 6:41 pm    Post subject: Reply with quote Back to top

we are aware of the issue, the Vonage Fax server was currently down due to maintenance, please be advised we do not have a ETR at this time. Thank your for your understanding.
View user's profile Send private message
C1INPA
New Forum Member
New Forum Member


Joined: Dec 16, 2008
Posts: 1

PostPosted: Mon Dec 15, 2008 8:38 pm    Post subject: **** Reply with quote Back to top

TechLV2CAN wrote:
we are aware of the issue, the Vonage Fax server was currently down due to maintenance, please be advised we do not have a ETR at this time. Thank your for your understanding.


Just what does ETR mean-

Is Vonage going to correct this stupid fax issue they are having or not???
View user's profile Send private message
kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Mon Dec 15, 2008 11:46 pm    Post subject: Reply with quote Back to top

ETR = Estimated Time of Resolution
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum