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On Apr 23, 2014 at 02:58:54

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

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Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
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Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
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Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
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Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
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Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52


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south0308
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PostPosted: Tue Mar 25, 2008 2:53 pm    Post subject: naked dsl Reply with quote Back to top

I've switched from to Vonage from AT&T, but am still within the 30-day cancellation period. I also had DSL with AT&T. When I called AT&T to cancel my phone line service and keep only the DSL service, they told me I had to keep my line with AT&T in order to get the DSL. I had a separate phone line for the DSL from the one I'm transferring to Vonage but I wanted to cancel this line to save money. The landline and DSL was going to cost quite a bit per month from AT&T. If I have to keep a landline with AT&T, I'm not going to get much cost savings by switching to Vonage. My questions are: (1) Isn't there something called "naked DSL" or "dry line DSL" (stand alone, no landline) that AT&T offers? (2) Does anyone have any experience with getting this from AT&T?
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rashd
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PostPosted: Tue Mar 25, 2008 3:17 pm    Post subject: Reply with quote Back to top

Good question. We can have dry loop in Canada from Bell Canada for instance. It surprises me that AT&T declines to do that. All the best
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Mar 25, 2008 3:52 pm    Post subject: Reply with quote Back to top

See this link:

http://www.dslreports.com/shownews/How-to-Get-2399-ATT-Dry-Loop-DSL-87863

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clark9825
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Joined: Jan 13, 2008
Posts: 50

PostPosted: Wed Mar 26, 2008 3:42 pm    Post subject: Reply with quote Back to top

Verizon is my DSL provider here. I had no issues getting dry loop (naked) dsl from them. The only thing they did was charge me $10 more a month for the service which even with the additional $10 I am still under what I use to pay for DSL and phone from them (Verizon). Not to mention Vonage offer's a ton more features included in their plan.

P.S. Wanted to add I have heard that some Verizon customer can not get the naked DSL. I wonder if it is a limitation of AT&T and where you live. Although they should be able to tell you that.

Alan
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valleycat
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Joined: Dec 13, 2004
Posts: 44

PostPosted: Wed Mar 26, 2008 5:10 pm    Post subject: Reply with quote Back to top

I had the same problem. . . Your telephone company needs to be educated. I was able to drop the line. . and had them reimburse me for the two years they made me keep it. So if there are anybody out there being told the same thing. . .fight for a refund. .. . it was refund the money. . or I contact the Attorney General and/or the FCC. . they came up with the refund.
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Mar 26, 2008 7:51 pm    Post subject: Reply with quote Back to top

valleycat wrote:
it was refund the money. . or I contact the Attorney General and/or the FCC. . they came up with the refund.


What a world we are living in and I do not begrudge you for taking a hard line . . .consider that Verzion is suing everyone in sight for bogus patent issues, because they can or they can get away with it. And that is big money.

The consumer usually looks at the dollars and says it isn't worth it, so we get stepped on, because they can (in most cases).

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valleycat
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PostPosted: Wed Mar 26, 2008 8:14 pm    Post subject: Reply with quote Back to top

[quote
What a world we are living in [/quote]

You are exactly right. . what a world. . . some companies push you in a corner. . . well, I guess I just got pissed off enough. . . and decided not to take it any more. . . if more people would speak up for themself. . . perhaps they wouldn't do it so often. . . what happed to customer service.

This was with Qwest!
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ex
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 28, 2008
Posts: 10

PostPosted: Thu Mar 27, 2008 10:56 am    Post subject: Reply with quote Back to top

I thought the government had passed a law that telcos had to provide this service and not force a person to buy both? Or at least it may be in discussion, but this is an issue out there I believe.
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supergirl2
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Joined: Mar 27, 2008
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PostPosted: Thu Mar 27, 2008 11:00 am    Post subject: Reply with quote Back to top

well telocos have to offer dry dsl just most of them try and make you think they dont
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valleycat
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PostPosted: Thu Mar 27, 2008 2:27 pm    Post subject: Reply with quote Back to top

Or when you ask for dry dsl. . they play dumb. . . then there are some of them that are dumb out there that really don't know what it is. . . then you have to explain it to them. .. and then talk them into it. . . again. .. the public needs to educate themselves.
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