Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
SteveMcGarrett
New Forum Member
New Forum Member


Joined: Dec 28, 2004
Posts: 4
Location: Omaha, NE

PostPosted: Tue Dec 28, 2004 6:49 pm    Post subject: Vonage install problems w/ RT31P2 and D-Link DCM 200 Reply with quote Back to top

I just found this board and am hoping that someone else has had the same problem I am having and has been able to fix it.

I am attempting a simple install of a Linksys RT31P2 router for Vonage. I am plugging the ethernet cable from my cable modem into the internet slot of the router and then plugging another cable from port 1 into my ethernet card on the PC.

When I run the setup disk it gets to the point where it tests the internet connection and then it comes back and says it cannot communicate w/ the cable modem and to reset the cable modem. I tried this repeatedly and then called Linksys. After 2 hours w/ two different guys in India they said it's defective and to return it to Vonage. I called Vonage and went through the same drill and they sent me a new one. I received that today and am getting the exact same error message.

Has anyone else run into this problem w/ this hardware config? Thank you in advance for any help you can offer.
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Wed Dec 29, 2004 1:38 am    Post subject: http://www.vonage-forum.com/ftopic1951.html Reply with quote Back to top

I've got the same router, same modem, same problem. There seems to be some kind of electrical problem with the DCM-200 that prevents it from talking correctly to the RT31P2. I found a couple ways of fixing it that you may want to try.

First, try putting a hub or a switch in between the router and the modem.

If you don't want to have any bulky hardware in the mix, then try this: Connect a 33pF capacitor between the green and green/white wires of the patch cable. I'm not really sure why it works, but it worked for me. I don't know if 33pF is the optimal value to use, but it was the smallest one I had around.

I posted a bit more about this in a previous thread:
http://www.vonage-forum.com/ftopic1951.html

Let me know if you need me to be more specific about anything.
View user's profile Send private message AIM Address
SteveMcGarrett
New Forum Member
New Forum Member


Joined: Dec 28, 2004
Posts: 4
Location: Omaha, NE

PostPosted: Wed Dec 29, 2004 11:08 am    Post subject: Next...... Reply with quote Back to top

Either I'm a real rock (a very good chance) or something else isn't kosher. I went out and purchased a Linksys EZXS55W 5 port Workgroup switch and set it up. I can't even get connected to the internet through the switch. The instructions that came w/ the switch are a joke, but I'm assuming that the cable coming from the back of the cable modem would go into the "uplink" port and a cable would go from an open port to the ethernet card of the PC.

Please let me know exactly which cables go where so I can at least check to see if that isn't the problem. I'm an electronics novice so I have no idea how I would make a patch cable Sad
View user's profile Send private message
SteveMcGarrett
New Forum Member
New Forum Member


Joined: Dec 28, 2004
Posts: 4
Location: Omaha, NE

PostPosted: Wed Dec 29, 2004 11:53 am    Post subject: Followup Reply with quote Back to top

OK---I got all the wiring figured out, but I'm still not getting an internet connection through the router. I'm off to a co workers house who has the same modem to see if the problem repeats itself.
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Wed Dec 29, 2004 1:13 pm    Post subject: Reply with quote Back to top

Connect the uplink port of the switch to the network port on the cable modem. Then connect one of the normal ports on the switch to the "Internet" port of the RT31P2.

So, instead of going directly from the cable modem to the router, you have the switch in the middle.
View user's profile Send private message AIM Address
SteveMcGarrett
New Forum Member
New Forum Member


Joined: Dec 28, 2004
Posts: 4
Location: Omaha, NE

PostPosted: Wed Dec 29, 2004 3:50 pm    Post subject: Possible cause Reply with quote Back to top

The more I dink with this the more I'm convinced that the problem is with my cable modem vs the router. I tried to install a Netgear MR814v2 wireless router a couple of months ago and ran into the same problem that I'm encountering w/ the Linksys.

In both cases the router and modem aren't communicating and the internet lite flickers but never goes solid. If it's just the cable modem than all is well, but as soon as either router is introduced than zip.

The router is unable to acquire a IP address and reports it back as 0.0.0.0

I have a friend who has both a Motorola and a Toshiba cable modem so I'm going to try to install it at his place tonight to see if I run into the same problem.
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Wed Dec 29, 2004 5:10 pm    Post subject: Reply with quote Back to top

I agree. I suspect that the DCM-200 was designed with a flaky ethernet port, and something electrically just doesn't click with certain devices. However, if you can the cable modem to connect to your switch (via the switch's uplink port), then you should be able to make it work without getting a different modem.

Cable Modem <-> Switch <-> Router

In that setup, the switch acts like a normal cable, except that it regenerates the signals, allowing the modem and router to communicate.

However, it's possible that the problem could affect some switches as well. I tried successfully with a Belkin and a Siemens.
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 1
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 4.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum