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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
MrMike
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Joined: Dec 29, 2004
Posts: 40
Location: Austin, TX

PostPosted: Thu Dec 30, 2004 1:56 pm    Post subject: Reply with quote Back to top

I just sent an email to the dslreports@vonage.com address. I'll let you all know if I get anything but a canned response back.


Thanks.
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bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Thu Dec 30, 2004 2:30 pm    Post subject: Reply with quote Back to top

Transfer Complete!! 1 hour after their email response.
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jakedog
Vonage Forum Associate
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Joined: Dec 28, 2004
Posts: 13
Location: NC

PostPosted: Thu Dec 30, 2004 8:11 pm    Post subject: Reply with quote Back to top

Spoke to the LNP dept. today.. They sais I was one of 48 in there high priority queue. Let's see ho wlong it takes them to get it transferred
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pl1
Vonage Forum Junior
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Joined: Dec 29, 2004
Posts: 37

PostPosted: Thu Dec 30, 2004 9:05 pm    Post subject: Reply with quote Back to top

This area was one of my biggest concerns. I originally joined Broadvoice, but they never came out of the "Coming Soon" mode. I was more than pleasantly surprised that Vonage transferred my home phone number from Comcast Cable in 12 Calendar days. Very smooth transition here for me, thank goodness.

Quote:
December 15, 2004 Transfer Sent to Carrier
December 23, 2004 Carrier Approved Transfer
December 27, 2004 Completed LNP Transfer
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bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Fri Dec 31, 2004 7:31 am    Post subject: Reply with quote Back to top

Everything transferred smoothly as they promised yesterday. I received an email stating that I would have to reinstate 911 and my voicemail but those successfully transferred over as well. The only thing that didn't happen is Comcast didn't shut off my service yet. Vonage said that I didn't need to call Comcast to shut off the service that it would automatically happen at midnight. Did anyone have to call and cancel their old service or did it take more than a day? Thanks.
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pl1
Vonage Forum Junior
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Joined: Dec 29, 2004
Posts: 37

PostPosted: Fri Dec 31, 2004 10:20 am    Post subject: Reply with quote Back to top

I was concerned about this as well with Comcast (formerly attbi). It was not turned off until the following day, some time in the afternoon. I have since received a small credit to my cable bill for a change in service, and I have never spoken to anyone. At least my case, I think everything is all set. Just waiting for the final bill.
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smwoods
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Joined: Dec 31, 2004
Posts: 3

PostPosted: Fri Dec 31, 2004 1:01 pm    Post subject: Number Transfer Reply with quote Back to top

It has been 24 business days, and 33 days since I started service. Still indicating they have problems with Cox cable transferring my number. It is great paying for two phone services. Thought I was getting this service to save $$$. Should have just stayed with COX. Don't know if the problem is Vonage or COX, but I must say I am about ready to go without a land line and use the mobile.

Only get responses from Vonage after several days, indicating they are working on it. When I called after a 15-20 minute hold time, they indicated they have no idea when it will port, but should be soon.

Anyone else experiencing a problem with COX?

Sad
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pl1
Vonage Forum Junior
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Joined: Dec 29, 2004
Posts: 37

PostPosted: Fri Dec 31, 2004 1:14 pm    Post subject: Reply with quote Back to top

I have read that Vonage might accomodate you with free service during this transfer process if it is taking them too long. And, it seems that a lot of people get transferred right after they call to complain.

I was thinking about doing the same thing as you, eliminate my home line and just use Voip as a backup to my cell phone, use a Pay-As-You-Go outgoing service only.
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bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Fri Dec 31, 2004 8:18 pm    Post subject: Re: Number Transfer Reply with quote Back to top

smwoods wrote:
It has been 24 business days, and 33 days since I started service. Still indicating they have problems with Cox cable transferring my number. It is great paying for two phone services. Thought I was getting this service to save $$$. Should have just stayed with COX. Don't know if the problem is Vonage or COX, but I must say I am about ready to go without a land line and use the mobile.

Only get responses from Vonage after several days, indicating they are working on it. When I called after a 15-20 minute hold time, they indicated they have no idea when it will port, but should be soon.

Anyone else experiencing a problem with COX?

Sad


Send an email to dslreports@vonage.com and include your name and account number. You should get a quick email response (well, maybe in a day or 2 as it is new year's eve).
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SuperDave
Vonage Forum Master
Vonage Forum Master


Joined: Dec 17, 2004
Posts: 176
Location: Maple Shade, NJ

PostPosted: Sat Jan 01, 2005 9:08 am    Post subject: Reply with quote Back to top

Vonage will credit you for every day beyond the 20 days claimed on the sign up page. I had kept all of my phones connected to Verizon and used them for incoming and local, as to not run up my bill while waiting. I hooked a phone directly into the ATA just for calls that would cost. I pushed the transfer by complaining to the state, which I have posted several times.

You can go all the way to the top, send an email to jeffrey.citron@vonage.com and chances are good you'll get a response that will satisfy you. This only works during business hours, so an email sent today will get a response sometime Monday.
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