Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
TQ
New Forum Member
New Forum Member


Joined: Mar 19, 2008
Posts: 2

PostPosted: Wed Mar 19, 2008 9:50 am    Post subject: Loss of internet when Vonage connected Reply with quote Back to top

I’ve been having a lot of trouble since I got Vonage.
My first setup was like this:


CableModem --> Vonage Router --> Linksys Router --> computer


I was getting intermittent connectivity with internet. Even the Vonage phone was up and down. If I disconnected everything and went straight from the modem to the computer everything was fine. Then the modem to the Linksys to the computer was fine. But when I hooked the Vonage router up, everything went down again.

So, I bought a new router to replace the Linksys. I now have a Netgear Rangemax G+MIMO router. Long story short, I get the same thing. I then hooked everything up like this

CableModem --> Netgear -->Computer
Netgear --> Vonage router

Everything worked great… for about 30 minutes. Then the internet was down again.
I cycle my modem, router and Vonage device. Again everything works for a few minutes, then nothing.
So, I unplug the Vonage device, and cycle my modem and router. Internet is working great after a couple of hours, I plug the Vonage device up. Everything worked for about 15 minutes or so, then the internet was down again.

I’m getting really frustrated with this. Is there a setting in the Vonage device that I need to change? Is it a compatibility issue with my netgear router? Has anyone else had this issue? What did you do?

Please help,
Tony.
View user's profile Send private message
clark9825
Full Forum Member
Full Forum Member


Joined: Jan 13, 2008
Posts: 50

PostPosted: Wed Mar 19, 2008 4:05 pm    Post subject: Reply with quote Back to top

Hi Tony, I found that you can not run two routers on the same network. You have to make one of them a gateway. On my Vonage adaptor I have two ports one for ethernet and one for internet. So my setup would be DSL Modem -> Linksys router (used as a router not gateway) -> Vonage adaptor (in the Internet port which does not use the device as a router) and my pc's are plugged into my linksys ports. When you have two routers on the same network you will go down periodically they interfere with each other. But when you use the internet port on the adaptor (at least the one I have the motorola vt2142) it acts not as a router rather it acts like any other pc you have connected. Hope this helps you.

Alan
View user's profile Send private message
TQ
New Forum Member
New Forum Member


Joined: Mar 19, 2008
Posts: 2

PostPosted: Wed Mar 19, 2008 4:19 pm    Post subject: Reply with quote Back to top

Thanks for the response.

I'll double check, but I believe that is how I have it set up already:

Modem --> Netgear router

I have the Vonage device plugged into the netgear router (vonage internet port --> netgear port)

Then one computer is plugged into another port on the netgear router, and a second accesses wirelessly.

But as you said, I have intermittent connectivity issues. So, perhaps I accidently plugged into the wrong port on the Vonage device. By the way, I have the phone icon and the Globe Icon visible on the device (from memory). I'll check when I get home.
View user's profile Send private message
clark9825
Full Forum Member
Full Forum Member


Joined: Jan 13, 2008
Posts: 50

PostPosted: Wed Mar 19, 2008 6:28 pm    Post subject: Reply with quote Back to top

Sorry about that Tony. I somehow missed that in your post about reconfiguring your setup. If that doesn't work than I am out of ideas. Sorry again for the confusion.

Alan
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Mar 19, 2008 8:11 pm    Post subject: Reply with quote Back to top

You can use two routers, with the WAN port of the second plugged into a LAN port on the first. However, you need to make sure that the LAN addressing range on the second is different from the LAN addressing range on the first or you'll have problems. Since the default ranges on various routers are often the same, especially if they're from the same vendor, it's a very likely issue. Take a look at Nate Hoy's writings here:
http://vonage.nmhoy.net/ .

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Mar 19, 2008 10:01 pm    Post subject: Reply with quote Back to top

Several things come to mind:

1. When you power down a cable modem, it needs to stay down for at least a minute, preferably more, so the Cable provider can "forget" your old MAC address. Sometimes, a cable modem will come back up and look like it is working, then a little later the unit goes to refresh with the Cable network, and discovers that you are running a different client MAC than it expected, and shuts you down. Some cable companies require that you call them or do something special to change MAC addresses, but this is extremely rare nowadays. You can solve this for sure by cloning your MAC address from whatever works best to your Netgear Rangemax router, or whatever router is out front. Or just make sure that cable modem has a lot of quiet time between device changes. Unplug everything and go for a nice, quiet walk for a half hour.

2. If you use any sort of P2P sharing, like BitTorrent or something, the number of connections it makes can rapidly overwhelm many routers, including the Vonage-supplied ones. The connections table fills up, and once it's full the router can't track any more connections. If you use P2P, try discontinuing its use for a while. If that helps, and you want to continue using it, buy a decent router - make sure you research one that supports the load that P2P puts on it.

2a. If you run your wireless access point in "open" (unsecured) or WEP mode, don't be too terribly surprised if P2P (or worse) is in use on your network, just not by you. WPA or WPA2 is the only way to go on wireless, and you want a fairly long and complex password.

3. Multiple chained routers is just fine. It's not ideal, but it does work. Provided, as Steve mentions above, that no two routers in the chain attempt to use the same IP address range. That's a recipe for routing disaster. And it is theoretically possible (albeit unlikely) that it would work for a while then fail.


Also, to make sure this is not a Vonage-related issue, keep your Vonage device unplugged for a while and just test out your network: Modem -> Netgear -> One Computer. Do some speed tests, anything that'll use a good bit of bandwidth, etc. If that works for an hour, add things one at a time until (or if) it fails.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New dennisho11
New Today 0
Yesterday 9
Total 98995

Who Is On Site
Visitors 89
Members 1
Total 90


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 408 Pages In The Last 60 Seconds
The Vonage VoIP Forum