I use visual trace and also have found one of the routers local to me having packet loss. Sent a emai to the support line with no response, but overall does not seem to bother my Voip or other internet access. The link on DSL reports has another link to opt out, which I used ( http://ww23.rr.com/prefs.php )
A follow up. Since I opted out of RR's scheme (my set-up is primary DNS in the BEFSR41 router set to 192.168.15.1 (which picks up RR's DNS from the Cable Modem) and if that fails, the settings in the BEFSR41 router (the next two listings) provide a DNS from Open DNS (208.67.222.222 and 208.67.220.220)
I put in a nonsense web site " www.ddhrps.com" which got a response from OPEN DNS "You tried to visit www.ddhrps.com, which is not loading . . .", so the failover is working (after opting out of RR's DNS Redirection) the BEFSR41 router selects the Open DNS and gets a non-paid advisory "Did you mean ddgrp.com, dhrs.com, ddrs.com, ddarts.com or dehres.com?" rather than a bunch of paid ads!
_________________ Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
I'm happy my link was able to help you. To bad all RR customer's are not aware of this.
Yes, it seems what is bad about these redirection schemes (according to your link, they are becoming commonplace) is that it appears to have nullified secondary DNS entries, ie, the redirection takes over, so your router has no idea that the Primary DNS "may" have failed.
_________________ Time Warner Road Runner / Motorola SB5101 Cable Modem / Lniksys E2000 / Vonage VDV21
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