I was talking with Verizon tech support about a matter and mentioned that I had worse outgoing jitter just in passing. Now this was a guy who obviously resided in the U.S. and spoke perfect English...
And he said, "What?" I don't understand. I have never heard that term "jitter".
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Yeah, he probably thought it was what happens after too much coffee.
That's hilarious
No, not only did he not understand the term, he did not WANT to know what it meant. ("We don't support VoIP.")
Made me think that if I ever find out it is my router causing the jitter problem there is no way they are going to want to troubleshoot it, test it from their end, or swap it out for a new one. I would need to find some other reason to report it as defective....
But then, you should have seen me trying to coax that gal at tech support to tell me how to set the fool thing up to be an ftp server, or rather to let the puter be it, better said. She wanted me to call the manufacturer and pay the hourly fee there. That's when I asked why they don't even support their own device when I am trying to use one of it's Internet-connection functions. I told her that Actiontec isn't my ISP, you are. She finally gave in.
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My personal opinion . . . Verizon S&*#S! My own personal gripe with them, aside from the constant price gouging for their services, is in their claim that their wireless services have no roaming for calls placed within the United States, or its territories. This in NOT TRUE if a customer places a call within the United States from a location close to the northern border. If a cell site in Canada captures the signal, the customer gets slammed with roaming charges. Since there are no caveats regarding proximity to the northern border, their claim would seem to constitute fraud. Reporting them to the FTC does no good and complaints seem to be placed in the "ignore" box. Perhaps this is due to the cozy arrangement that, so it is being reported by the media, Verizon has with the NSA???
It seems that their Tech Support S&*#S too.
Last edited by tophtml on Thu Mar 06, 2008 11:41 am; edited 1 time in total
It's a dice roll, to be sure. They have their share of 50ish IQs, especically in billing.
Then once in a while you meet a Susan Smith. She answered the phone and spoke the compulsary greeting: "How can I provide you with outstanding service today?"
"You can undo that outstanding service I got last time."
She chuckled and we got under way. Know what? She even fixed it! Even gave me her phone number there so I could call her personally if it didn't work. But it did.
I asked her for the name and address of her supervisor so I could write her a letter of commendation. Yupper. This world needs more Susan Smiths.
It's like I told her, "It's ok that Verizon likes to hire the handicapped, but they should stick to the wheelchair cases and pass on the mental cripples." She thought that was funny. Must have had some inside information herownself....
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It's like I told her, "It's ok that Verizon likes to hire the handicapped, but they should stick to the wheelchair cases and pass on the mental cripples." She thought that was funny. Must have had some inside information herownself....
I should say here that I'm not really against retarded people who are that way through no fault of their own.
It's the people who are mental lightweights that are self-made that I object to. The ones who are dim upstairs because they have no ambition other than to get by in life as cheaply and effort-free as they can. You know the type: The ones who are there to draw a check, not serve their fellow man/woman, much less in it to make this a better world to live in.
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I know the type of people you describe . . . they are called bureaucrats. They remind me of Peter Sellers' 1979 movie "Being There".
They could take a lesson from these folks had they not hardened their hearts to the point of no return:
[This is why I bug God to clean up His act. This is why I know He is capable of creating decent people, if He will just want to. This is an email I received a while back. It is titled "PRICELESS".]
PRICELESS: Some people understand life better, and they call some of these people "retarded"... At the Seattle Special Olympics, nine contestants, all physically or mentally disabled, assembled at the starting line for the 100-yard dash.
At the gun, they all started out, not exactly in a dash, but with a relish to run the race to the finish and win. All, that is, except one little boy who stumbled on the asphalt, tumbled over a couple of times, and began to cry. The other eight heard the boy cry. They slowed down and looked back. Then they all turned around and went back... every one of them.
One girl with Down's syndrome bent down and kissed him and said, "This will make it better." Then all nine linked arms and walked together to the finish line.
Everyone in the stadium stood. The cheering went on for several minutes. People who were there are still telling the story...
Why?
Because deep down we know this one thing: What matters in this life is more than winning for ourselves. What matters in this life is helping others win, even if it means slowing down and changing our course. (End of "Priceless"....)
[But if God is listening, then let Him also give us the wisdom to decide who are the innocents who fall due to no fault of their own, and who are the ones who fall every chance they get and are good at nothing in life save evoking pity for themselves
No, that little angel isn't the one who is retarded (at least of heart). We who would have turned a deaf ear to the cries of that little boy and gone on to win fame for ourselves are the ones who are retarded.
Deeply and sickly retarded -- way down deep inside.
Of course, there is another possibility… That He created all this to see who among us have any heart. If that is the case, then He can’t get on with the culling process soon enough to suit me.]
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