no dial tone for PC fax/modem

Guest

If I connect line the phone port to a regular phone, I get dial tone and can make/receive calls. If I connect the phone port to my PC's Fax/modem, I get no dial tone and cannot send or receive anything.

Posts: 79 · Posted: Sun Dec 26, 2004 8:51 am Post subject:

That's because the Vonage Adapter can not be used with a PC fax modem. Your PC fax modem is meant to be use only with a regular POTS line. Your Vonage Voice Adapter produces a dial tone, as does your PC fax modem. U can't have two (2) dial tone producing devices working on the same line at the same time.

Posts: 5 · Posted: Wed Feb 16, 2005 5:07 pm Post subject:

JScott wrote:

Your Vonage Voice Adapter produces a dial tone, as does your PC fax modem.

What kind of nonsense is that! A PC Fax modem detects a dial tone but does not produce a dial tone of its own. It does produce a handshake tone once the receiving end has picked up, but it does NOT produce a dial tone.

Is this really a "Vonage Technical Representative" - ?

IF so, then I may reconsider using Vonage! -- Scary!

Posts: 492 · Posted: Wed Feb 16, 2005 8:08 pm Post subject:

Wow! You materialize here today, send one Post Reply, and you display an outrageous sense of arrogance. By all means, please reconsider using Vonage! - Really Scary!

Posts: 5 · Posted: Thu Feb 17, 2005 11:03 am Post subject:

mbhn5204 wrote:

Wow! You materialize here today, send one Post Reply, and you display an outrageous sense of arrogance. By all means, please reconsider using Vonage! - Really Scary!

What is Scary is that you are defending this kind of ignorance!. I usually keep to myself, but I am in a technical field and know that the statement is nonsense. If speaking the truth is arrogance then so be it. Very Happy

If you can prove otherwise (that my statement is untrue) then do so please.

I would have said nothing if the post had not been made by a supposed "Tier 2" Tech Support Representative of Vonage. I came looking for help on other items.

I like your outrageous arrogance that felt it necessary to respond to it! Wink

Posts: 2252 · Posted: Thu Feb 17, 2005 11:30 am Post subject:

Gentlemen; let's back off on the personal comments please.

Posts: 17 · Vonage Forum Associate Joined: Feb 17, 2006 Posts: 17

Sooo... Do any of you have an answer as to how I can use my PCTEL 2304wt v9x MDC modem over a Vonage line for fax? I'm getting no dial tone, and the fax fails in every attempt. I tried setting my modem down to 9600bps (from 115200) and I've turned off dial control (wait for dial tone before dialing). Lastly, I tried the *99 bandwidth saver, although according to Vonage, that isn't necessary because I'm using the RTP300 connected to my notebook fax modem.

Any ideas? I simply want to make incoming and outgoing faxes via my Pc (and not a dedicated fax) via Vonage but so far, no luck. Sad

Posts: 43 · Full Forum Member Joined: Apr 11, 2004 Posts: 43

dconnor wrote:

Gentlemen; let's back off on the personal comments please.

Dan,

First of all, I'm not trying to prolong nor rekindle the debate/discussion that was going on here in this thread. I won't even refer to the subject matter discussed.

I actually thought that the posts in this thread were remarkably civil, considering the obvious significant differences of opinion.

There did not appear to be any "...Claims of action, flames, and calls to action against any company or person...". Nor were there any "Posts that appear to support or promote the violation of any part of the Vonage TOS...". Additionally, I saw no evidence of name-calling, offensive or vulgar language, ethnic, racial, gender-based, or faith/religion slurs or any of the other "No-no's" that are commonly disallowed in user or support forums across the Internet.

In other words, I didn't see any Forum Rules infractions in the posts of this thread, with the single exception that one long-time user posted an "off-topic" message that appeared to have no purpose relevant to the topic at hand. It appeared to be posted simply to to berate another shorter-term member because of a response to yet a different poster - one who claims to be a Vonage Technical Representative, offering potentially "technical" advice - because they resented, or disliked the "tone" of the other poster's response. I thought the "newbie's" comment was actually on-topic and relevant - regardless whether it was worded in a polite fashion or not. It cetainly did not appear (to me, at least) to be an attacking or "flame" post.

Actually, I 'm not certain which post you feel contained the referenced "personal comments", with the exception of the off-topic remark.

All other posts were certainly on-topic and reflected the subject presented in the thread's title.

What exactly are the rules that govern such posts?

I ask only because I moderate over a dozen technical forums online, and administer two others of my own. I am curious as to why you felt the need to issue your ersatz "Cease and desist" order?

Of course you may be aware of some previous discord among the members involved, or relationship issues of which I am unaware.

Or it may just be "Because you can"! (I won't argue that point!)

As far as I can tell, the only thing that was ultimately accomplished was that poor user hakujin is still without an answer to his question. And it would appear that he will remain that way, as methinks that no one is willing to try again - at least not in this thread!

Thanks for, hopefully, any advice you can offer! Eek

Posts: 17 · Vonage Forum Associate Joined: Feb 17, 2006 Posts: 17

"As far as I can tell, the only thing that was ultimately accomplished was that poor user hakujin is still without an answer to his question. And it would appear that he will remain that way, as methinks that no one is willing to try again - at least not in this thread!"

The OP was randyboy (not me) but yes, I'd love to know a solution for this as this problem is bugging me. Smile

Posts: 43 · Full Forum Member Joined: Apr 11, 2004 Posts: 43

Oh, that was slow sloppy of me, hakujin!

I apologize for that, to both you and randyboy. I got lazy and only looked at that last post, which also asked about the original issue.

Nice pick-up, and sorry for my "Oops" Very Happy