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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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shawndang
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Joined: Feb 18, 2008
Posts: 6

PostPosted: Mon Feb 18, 2008 4:47 pm    Post subject: Garbled/choppy audio Reply with quote Back to top

I am in Fresno, CA
I am with Comcast, cable
Download speed 20159 kbs/sec upload speed 2534 kb/sec
Modem Motorola surfboard 5120
Vonage adapter motorola VT2142-VD
Setup is Modem--->Zyxel Router x-550---->Vonage adapter---->PC
issue choppy audio

Speed test statistics
---------------------
Download speed: 5269632 bps
Upload speed: 2454464 bps
Quality of service: 90 %
Download test type: socket
Upload test type: socket
Maximum download pause: 247 ms
Average download pause: 5 ms
Minimum round trip time to server: 92 ms
Average round trip time to server: 94 ms

Voip test statistics
--------------------
Jitter: you --> server: 3.9 ms
Jitter: server --> you: 12.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 41
Estimated MOS score: 4.0

I would like to give my Vonage the priority over all other devices. Lots of times I'll call and people can't hear me. I think its because of heavy upload/download during those times.

Is there a way my upload/download wont effect the phone/audio quality.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Feb 18, 2008 7:36 pm    Post subject: Reply with quote Back to top

Either set QoS in the router to favor the Vonage box (if it has that capability) or put the Vonage box ahead of the router. The former is the better solution, if the router has good QoS capability.

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Steve Gray
Orlando, FL
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shawndang
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PostPosted: Mon Feb 18, 2008 8:39 pm    Post subject: Reply with quote Back to top

I believe my router has the QoS. I think its called Stream Engine.

But I am not sure of the setting to plug in.
What is the port number for Vonage device?
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Steve48
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Posts: 4777

PostPosted: Wed Feb 20, 2008 9:07 pm    Post subject: Reply with quote Back to top

I don't know. Can someone else jump in with specifics on setting QoS in this device?

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Steve Gray
Orlando, FL
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brian188
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Joined: Mar 04, 2006
Posts: 203

PostPosted: Thu Feb 21, 2008 2:08 am    Post subject: Reply with quote Back to top

I don't know that device specifically, but If you can find out how to set up QoS these are the ports that that will need high priority 5060-5061 upd and 10000-20000 udp. These are the ports used for voice traffic both locally (within your LAN) and the ports Vonage servers send/receive it.

Normally, with setting up QoS, you need to tell the router your normal upload speed, then either give it a MAC Address, an IP address, or ports to give the high priority (or low priority what ever the case may be) to. It will then take low and "undetermined" traffic and slow it (or discard it in some cases) to allow the high priority traffic to get through.

So if you give high priority to the ports above, any time there is other traffic on your LAN (surfing, P2P, etc) will be slowed to allow the traffic using those port to pass. In this case all traffic other than that on the ports above will be undetermined and given low priority.
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