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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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MikeFarm
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Joined: Feb 12, 2008
Posts: 4

PostPosted: Tue Feb 12, 2008 2:59 pm    Post subject: Faxing with Vonage and HP OfficeJet 6310 Reply with quote Back to top

I've read many complaints/challenges with faxing and Vonage. I tried both setting the fax to 9600bps (slowest it will go) and dialing the *99 before the number. Neither of which worked for outbound faxing. Please help, this may force me to rip out vonage...
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Tue Feb 12, 2008 7:09 pm    Post subject: Reply with quote Back to top

Did you disable ECM?

See http://www.voipmechanic.com/faxsettings.htm

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Miner49er
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Joined: Sep 20, 2007
Posts: 27

PostPosted: Tue Feb 12, 2008 7:32 pm    Post subject: Reply with quote Back to top

Disabling ECM or error correction mode is a good start. You may need to call Vonage tech support and have them change your packet size to 10ms, and to make sure your buffer is turned up all the way. If it still isn't working then your internet connection may not be strong enough to fax over Voip. sorry dude
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MikeFarm
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PostPosted: Tue Feb 12, 2008 8:11 pm    Post subject: bandwidth Reply with quote Back to top

I surely have enough bandwidth for a fax, 25MB down and 8MB up, I have a crazy fast comcast connection
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MikeFarm
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PostPosted: Tue Feb 12, 2008 8:14 pm    Post subject: ECM Reply with quote Back to top

I turned off ECM and still no luck, I cannot even get the two fax machines to "connect" I never hear them try and negotiate.
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bngdup
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Joined: May 22, 2007
Posts: 41

PostPosted: Tue Feb 12, 2008 9:00 pm    Post subject: Reply with quote Back to top

Well if you tried all of that and you are still having problems, maybe its not Vonage that is the problem.

You mentioned not hearing the the faxes try and negotiate. I imagine you are used to hearing this and havent shut that sound off.

Try taking a normal phone, or even your regular Vonage line and call the phone number you are trying to fax to. Make sure you hear the other fax machine sending tones back. If you dont, then stressing out over bandwidth and hardware configs wont help you at all.

Good luck
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MikeFarm
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Joined: Feb 12, 2008
Posts: 4

PostPosted: Tue Feb 12, 2008 10:55 pm    Post subject: faxing Reply with quote Back to top

Yep, calling fax with phone works fine, fax machine worked before Vonage. Only thing that's changed in Vonage..! Evil or Very Mad
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bngdup
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Joined: May 22, 2007
Posts: 41

PostPosted: Tue Feb 12, 2008 11:02 pm    Post subject: Reply with quote Back to top

I dont need your whole setup, but which Vonage adapter do you have?
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Miner49er
Vonage Forum Junior
Vonage Forum Junior


Joined: Sep 20, 2007
Posts: 27

PostPosted: Wed Feb 13, 2008 9:18 pm    Post subject: Reply with quote Back to top

post your ping stats.

Click on start button go run. In the box type cmd. Click ok. In the black screen that comes up type:

ping google.com -n 50


post packets lost and % and approximate round trip times.
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ok
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Joined: Jun 13, 2007
Posts: 47

PostPosted: Wed Feb 13, 2008 11:49 pm    Post subject: Reply with quote Back to top

Miner49er wrote:
Disabling ECM or error correction mode is a good start. You may need to call Vonage tech support and have them change your packet size to 10ms, and to make sure your buffer is turned up all the way. If it still isn't working then your internet connection may not be strong enough to fax over Voip. sorry dude


I am curious as to why you think disabling ECM is good start. I also see some posts where the advise is to also reduce speed.

Seems like Voip is turning the clock back on FAX. No ECM/ slow-sppeds was what all fax machines did 10-15 years ago. I was looking forward to color faxing Rolling Eyes
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