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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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roboart
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Joined: Jul 21, 2007
Posts: 7

PostPosted: Tue Feb 05, 2008 11:22 pm    Post subject: Call Activity Reply with quote Back to top

Hi, this is not correct. this is not how the call log functioned until a few weeks ago. It has always shown missed calls. Well at least mine has. Maybe the confusion is that most people would have a voicemail or answering machine on their line. Maybe not a lot of people just let the line ring freely. But believe me guys a freely ringiing unanswered call always showed up in the call logs. it has for at least a few years, ever since I have used Vonage.

(an aside)
One day I probably will upgrade my partner system. But yes I got the log buttons programmed and everything.
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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Wed Feb 06, 2008 8:30 am    Post subject: Reply with quote Back to top

Not sure what I was thinking when I wrote about being charged for incoming call, we all know that incoming calls are free.

I have never seen on my call activity log of an unanswered call, then again I usually just look at my call display on the phone.
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roboart
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Joined: Jul 21, 2007
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PostPosted: Wed Feb 06, 2008 8:51 am    Post subject: Call Activity Reply with quote Back to top

I got a guy that calls me all the time, he is bored. I don't know if every one has these types of folks. Kind of like a guy that might call the operator just to chat. Anyway, sometimes I don't answer his calls, because I might be busy with paperwork or something. This guy is relentless. He will call 5 times in a row if he don't get ahold of someone. Anyway I did a search of my logs last year. And the patterns of his number appearing are consistant with unanswered calls being logged. You can clearly see where he calls five times in a row and no one answers, but it is logged. I just wanted to double check and make sure I wasn't losing my mind.
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miked2
Vonage Forum Senior
Vonage Forum Senior


Joined: Sep 15, 2006
Posts: 94

PostPosted: Wed Feb 06, 2008 4:37 pm    Post subject: Reply with quote Back to top

Perhaps just get a phone with caller ID. That way you can go thru the caller ID history to see who's called, even if they didn't leave a message (or you don't have vmail turned on).
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luv2fly3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 20, 2008
Posts: 30
Location: Michigan

PostPosted: Wed Feb 06, 2008 5:07 pm    Post subject: Reply with quote Back to top

miked2 wrote:
Perhaps just get a phone with caller ID. That way you can go thru the caller ID history to see who's called, even if they didn't leave a message (or you don't have vmail turned on).


I was just going to suggest the same thing. The only issue is that with 8 lines, you'd have to have a pretty substantial phone. I know I see calls I haven't answered on the incoming call log, but I assume most of them have been picked up by voicemail.

As a business with 8 lines, I'd sure suggest an upgrade to a digital phone system that could show caller ID info on each phone. I work at an office of a small business with only 5 incoming lines, but yet we have a Panasonic KX-TDA phone system which displays caller ID info on each desk. Sure a handy thing, and also includes a call log for each user.

We haven't switched to Voip yet because of lack of high speed internet availability at our office, but when I can afford to put in a T1 or something else and make the jump, I sure am going to.

Good luck with the dilemma. Sorry I don't have any answers, other than check E-Bay for a good deal on a new system!!
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miked2
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Joined: Sep 15, 2006
Posts: 94

PostPosted: Wed Feb 06, 2008 5:14 pm    Post subject: Reply with quote Back to top

If you have eight phone lines, it may be worthwhile to invest a caller id-only box, like those available from callerid.com, and get software that you can manage all the incoming calls with. I actually have the two-line version of this box (also available in eight-line versions, and daisy-chainable to 96 lines). I use a small program called YAC and wrote a custom script in Girder (www.promixis.com). Girder listens to the caller ID box, and when a call is coming in, it pushes out a little message via YAC to all our PC's (shows up as a small window near the system tray). CallerID.com of course sells custom software that lets you track all your calls.
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Wed Feb 06, 2008 7:45 pm    Post subject: Reply with quote Back to top

I haven't had time to run a test so I have nothing to report. I know I have missed calls in my call log but I can't say for certain whether the voicemail picked up before the caller hung up. That would be the thing to try. Have someone call and hang up when the voicemail picks up, without leaving one. Then have them call back and only let the phone ring a couple times and hang up before the voicemail picks up. See what shows up in your call log.

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