Wireless Connection

Posts: 8 · New Forum Member Joined: Feb 04, 2008 Posts: 8

My plan of attack is to do a hard reset of the airport express and try to get it going via DHCP. I will post back tomorrow with an update.

Posts: 8 · New Forum Member Joined: Feb 04, 2008 Posts: 8

I gave it a good few hours last night w/ no success. Very frustrating and I'm on the brink of having a pro look at it.

I think my modem is configured via PPPoe and for some reason I couldn't access it's IP to try to recongifure it.

I'll mess with it some more tonight and will post back.

Posts: 831 · Vonage Forum Evangelist Joined: Jun 08, 2007 Posts: 831

By modem are you speaking of your computer's ethernet connection?

If so there should be a way using System Preferences:Network:Show Builti-in Ethernet:TCP/IP tab

Also there should be a PPoE tab to select "Connect using PPoE", which you want to turn off if you are not connecting directly to the DSL modem. I presume you have the signon and password for that.

On the configuration for the ethernet, enable DHCP.

On your Vonage device, you will want to put the PPOE information in it, by connecting your computer directly to the Vonage device and entering it's IP in your browser, using the username and password for the Vonage device. Hook up the Vonage device to the DSL and see if you get internet on your MAC PC.

In some cases, the DSL service will record your MAC address not to be confused with your MAC computer (this is the hardware ID of the ethernet card of your MAC computer or the Airport - whichever it may have recorded), and once recorded will only allow the 1st hardware discovered to connect. That is why there is a place to "clone" the address on the Vonage router.

Note see http://docs.info.apple.com/article.html?artnum=88060 at Apple to finde the MAC address, which they also refer to as your ehernet ID

Posts: 8 · New Forum Member Joined: Feb 04, 2008 Posts: 8

Ed - No, I mean the modem device itself, the zoom ADSL X5. I wanted to access the device by putting its IP address in my browser. I think it's confiured in PPPoe, but can't confirm as I wasn't able to access it. I think this is the case b/c when I simply connect the DSL to the modem and the LAN cord to airport express, I can only access the interent when congifured using PPPoe.

I have turned off PPPoe and turned on DHCP in my network settings and this isn't working.

I know where to find the MAC address, but I haven't done anything with it yet. Are you suggesting I should 'clone' it?

I feel like I am missing a simple step, but can't figure it out.

Posts: 831 · Vonage Forum Evangelist Joined: Jun 08, 2007 Posts: 831

OK. I think we are making this more difficult than we need to. I presume the zoom adsl modem is supplied by your phone company, and is probably locked via their password and so I woud not mess with it. FYI, here is the manual http://www.zoom.com/documentation/adsl/5554_UsersManual_EngRevB.pdf

DSL typically is PPPoE. It requires a user name and password and the service may "lock" to a device via the MAC address. For routers and networks, one has to configure the router to sign on for you. Once the router has signed on, the rest of the network (via the router) works by DHCP.

DSL-----------> DSL Modem --------> (PPPoE)---------->Router-------->(DHCP) -------> Network

Your DSL proivider should have given you a sign on and password for your PPPoE account. You will need to access the Vonage device from your PC through the ethernet cable, signon and enter password. Under the setup, you will most likely see WAN and LAN. go the WAN settings (this is the dsl side of the equation). You will see DHCP settings and also settings for PPPoE .

Enable them (the PPPoE), key in your username and password, save. You may also need to put your MAC adress here.

Then go the the LAN setup . . .(this is the network side of the equation).

The LAN DHCP Server should already be enabled. The subnet or host IP address is probably already set to something like 192.168.15.1

There will be a start IP address, probably set to the next address (192.168.15.2) and an end IP address probably set to the end of the range like 192.168.15.254. If you have "static IP addresses on your network, you would keep this in a range that is not between the DHCP start and end adresses, hence the ability to customize.

For your purposes the above should work great. At this point you should be able to hook your compter to the Vonage device and have both internet and phone.

If successful, then you need to add the wiireless. I know very little aboutthe Airport . . .but it sounds like it is acting more as a access point and should simply pass the settings from the router to your MAC computer. It should grab an IP adress for itself, and allow your MAC computer to get it's own IP address. So your computer will need to be set up to automatically get an IP address via DHCP.

If I am wrong about your Airport and it is assigning IP adresses, then you will need to reserve a range of IP's in your Vonage device DHCP settings (explained above) that the Airport can use and also set the DHCP start and end on the Airport in that range to eleminate onflicts.

For instance:

Vonage device start-end range 192.168.15.2 - 102.168.15.100
Airport IP adress 192.168.15.101
Airport DHCP start-end range 192.168.15.102-192.168.15.254
Set host to the IP of the Vonage device and also set DNS to the IP of the Vonage device (in this case 192.168.15.1).