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lardelfar
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PostPosted: Mon Feb 04, 2008 12:22 pm    Post subject: Vonage Best VoiP for home? Reply with quote Back to top

Hi everyone. I've been a Vonage customer for a few months now and I'm enjoying the service for my small business. However, my sister is also looking into a Voip plan for her home, so I'm shopping around to see how voips compare as far as features, pricing, etc. I'm looking into sunrocket, etc, all the norms, but perhaps you have other suggestions. Part of me wants to just recommend Vonage, but I don't really know enough about the residential plans to comment. Has anyone used a service other than Vonage? Thanks!
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DMS1
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PostPosted: Mon Feb 04, 2008 5:51 pm    Post subject: Reply with quote Back to top

I wouldn't recommend Sunrocket - they went out of business last year!
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peasmeans
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PostPosted: Mon Feb 04, 2008 7:48 pm    Post subject: Reply with quote Back to top

lol, tis true, rockets headed for the sun never seem to win...
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houuser
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PostPosted: Mon Feb 04, 2008 9:08 pm    Post subject: Reply with quote Back to top

Business and residential work the same. Difference is business plan does not offer an unlimited, and business has a fax line included.

If you like Vonage, then explain that to her.

If you go to the Vonage website, there is an explaination of what is offered under the residence plan.
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Arthur_lw
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Posts: 111

PostPosted: Tue Feb 05, 2008 10:58 am    Post subject: Re: Vonage Best VoiP for home? Reply with quote Back to top

lardelfar wrote:
Has anyone used a service other than Vonage? Thanks!


Depends on what you need -- I mean what she needs. Very Happy I have Vonage for over a year now and mostly they have treated me well. Refused to change my billing date when I called C/S and can otherwise be intractable but the equipment has been working well.

I have a main line and fax line with Vonage and was thinking about adding an extra line for backup and for calling internationally. Lingo has a nice looking plan and the price is right. Their C/S can be English challenged if you call in, and if you email they are backed up and you need to wait a couple days for a reply. This probably means they are on the rise and getting more business and therefore probably growing in ability to deliver good service down the line.

One other drawback they seem to have is they only support one device at this time and said device sounds a bit fussy about where you put it in your configuration. I plan to try them out but not sure at this point if they are a winner.

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lardelfar
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PostPosted: Wed Feb 06, 2008 6:25 pm    Post subject: Reply with quote Back to top

Thanks for these comments. Didn't realize res and bus were so closely related, I am probably in a better place to inform her decision than I thought.
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Arthur_lw
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PostPosted: Sun Feb 10, 2008 5:47 am    Post subject: It's all in the timing... Reply with quote Back to top

peasmeans wrote:
lol, tis true, rockets headed for the sun never seem to win...


They should go at night. Shame on you

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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