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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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kriss
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Joined: Feb 01, 2008
Posts: 1

PostPosted: Fri Feb 01, 2008 12:48 am    Post subject: setting up my laserjet fax Reply with quote Back to top

am having problems with my brother laserjet fax 4100, i cant send any faxes, it gives me an error saying "poor line condition"
any ideas as to what i can do to fix this.

thank you very much in advance.
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mundy5
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Fri Feb 01, 2008 2:35 pm    Post subject: Reply with quote Back to top

first off Kriss, welcome to the forum.

2nd, you will probably want to post this in the tivo-fax subforum.

i have been using my fax modem on my computer for faxes and basically it requires 2 tweaks.

First disable your ECM capability.

Next, lower the baud rate to 9600.

These 2 changes work for most of the faxes I have read about.

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ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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ok
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Joined: Jun 13, 2007
Posts: 47

PostPosted: Fri Feb 22, 2008 12:08 am    Post subject: Reply with quote Back to top

Yes mundy5 is right. It's not just forum but Voange also says the same thing on their website:

Quote:
Accoring to Vonage site-link
http://www.vonage.com/help.php?keyword=FaxService#ts

Unable to send or receive faxes through the Phone Adapter?

If you are unable to send and or receive faxes try lowering the baud rate on the fax machine to 9600. Also disable the ECM feature on the fax machine if applicable. Still need Help? Please contact our highly trained technical support staff – just Contact US 24 hours a day seven days a week.
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