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swiftouch
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PostPosted: Wed Jan 30, 2008 3:56 pm    Post subject: How do I leave a conference call i set up? Reply with quote Back to top

1. I receive a call Joe.
2. I answer the call. Joe needs to speak with Bob.
3. I call Bob, but I want to let him know what the call is about.
4. Bob and I chat, then I want to connect Joe and Bob and hang up, without disconnecting them.
5. How?
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Darrell_G
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PostPosted: Wed Jan 30, 2008 4:20 pm    Post subject: Reply with quote Back to top

http://www.vonage.com/features.php?feature=call_transfer
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swiftouch
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PostPosted: Thu Jan 31, 2008 1:13 pm    Post subject: Reply with quote Back to top

Perhaps I didn't make myself clear in the original post.

How do I leave a conference call I made, so the other two parties can keep talking?
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mattsoft
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PostPosted: Thu Jan 31, 2008 6:04 pm    Post subject: Reply with quote Back to top

technically, you can't. when the initializing party hangs up, the call is terminated. the work-around is to forward one caller to the other.
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Darrell_G
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PostPosted: Thu Jan 31, 2008 8:48 pm    Post subject: Reply with quote Back to top

swiftouch wrote:
Perhaps I didn't make myself clear in the original post.

How do I leave a conference call I made, so the other two parties can keep talking?


I've used call transfer and it works just fine. Once you initiate the call transfer you simply hang up and the other two parties can then carry on a conversation.

While one party is on the line with you, press the flash button or switch hook, dial #90, dial the phone number you want the call transfered to, and hit # then hang up.
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trekologer
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PostPosted: Fri Feb 01, 2008 8:03 am    Post subject: Reply with quote Back to top

You could try using "Consult Transfer". This will work on most TA devices. Instead of pressing #90 and the number to transfer to, use #91 and the number to transfer to. You will place a call to that number where you can introduce the call and then when you hang up the call will be transferred.

Unfortuantely there is no way that you can have all three parties together and then drop off with the remaining to still on a call.
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